Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Chalet
Publié le 30 déc. 2023 sur HomeAwayTres tres bien
par un voyageur
Très bien!
Publié le 2 avr. 2023 sur HomeAwayNous avons passé un super séjour, merci!
par un voyageur
Parfait chalet pour groupe!
Publié le 30 nov. 2022 sur HomeAwayC’était super! La table de ping-pong, l’énorme télévision intelligente, le grand jacuzzi qui a de la place en masse comme on dit! 14 places pour dormir, deux salles de bain! Vraiment l’endroit parfait pour célébrer quelque chose! Merci au Chalet de Papa, ainsi qu’à Massi et son équipe! On y retournera en été! 🥳❤️
par un voyageur
General comments
Publié le 18 juill. 2023 sur HomeAwayWe found items at the house that were not functioning.
- The hot tube was not clean and it never reach a warm temperature.
- The pedal boat was broken so we couldn't use it.
- The full unit wasn't clean very well
- The fridge had a black liquid
The communication with the owner was good until the day we stayed. I contacted the owner but no one responded to me ever.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hello David!
-You were there only for a night. We answered about the fridge in less than 30 minutes and you never answered after. We never understood what the issue was even after your stay...
-We verified the spa after your stay and someone put it on sleep mode. You never answered our messages about the spa either. A pro team cleans the spa between each reservation.
-The pedalos in the garage were attached and not meant to be used. There were broken so we replaced them with other fun water amenities.
We are disappointed about your comment because we work really hard to make the cottage the best place to stay! Sorry if you did not have a good experience. We will do better next time. We hope to see you again.
Thank you,
-Massi's team
par un voyageur
Chalet de Papa
Publié le 14 nov. 2022 sur HomeAwayIt was nice staying at this place, however there was not proper facilities to use the trassee in all condition. Hope the owner take this to considerations and improve the terasse space. Also the floor was full of ladybugs dead bodies when we entered the location and they were all over the place. It seemed no cleaning was done before we enter!
