Ratings based on 962 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 24, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 14, 2024 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 29, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 26, 2023 on Hotels
5 out of 5
by A traveller

Ibis Chesterfield

Posted Dec. 12, 2023 on Hotels
Staff very helpful, room nice and clean, a bit noisy with traffic from the road, but would stay again. Toilet broke, staff changed room immediately, very good service.
5 out of 5
by A traveller

First stay - Will stay again

Posted Dec. 3, 2023 on Hotels
Very helpful staff they allways helped - Room is clean and tidy, very warm considering the first snow of December.
5 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
Excellent service
4 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
Staff are very friendly and professional. Recieved a warm welcome and the staff were proactive. Plenty of parking available. 5minute walk from the train station. Great central location. Hotel is quiet but very dated. Clean and comfortable
2 out of 5
by A traveller

Sleepless in Chesterfield

Posted Nov. 19, 2023 on Hotels
I booked for 6 days whilst on a course as it was close to the venue and the centre of Chesterfield. I got an excellent price through Hotels.com so initially I was very pleased. The Staff are excellent and were always willing to help. I was allocated a room on the third floor, so after check-in I took the lift to the third floor. As soon as I stepped into the lift it lunged downward slightly and was very un-nerving but that was just the start of the adventure. I never felt safe in that lift. The room I was given had no sockets by the bed so when I had work to do I had to juggle my stuff on a tiny desk area next to the TV until i got an extension lead. The double mattress on the bed I had was worn out so they put a thinner padded thing on top however the bed was still very uncomfortable as were the pillows, they start off feeling comfy but are soon pancaked flat. The tiles in the shower room floor move as you walk over them and the shower is not what I would call a hotel shower, it did get you wet and was warm but lacked in that there is no power behind the flow of the water. The room was only made up once the day before check out so if you want more coffee after the first day you have to ask for it or buy your own and get rid of your takeaway rubbish. I normally find Ibis to be a reliable budget hotel however I will not be staying at this one again. Because of the bed and not getting one good night's sleep, I considered moving to another hotel.
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 14, 2023 on Expedia