Ratings based on 548 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 6, 2024 on Expedia
by A traveller
Posted Jan. 27, 2024 on Hotels
I have stayed at this hotel on multiple occasions. Over the years, the condition of the hotel has continued to deteriorate. Although the staff are cordial and they now have cable TV, this does not justify the cost. There are always tiny insects swarming over the bathroom sink surfaces. The carpets are so old that they cannot be properly cleaned. These should all be ripped out and new flooring installed. Now that the adjacent mall has been closed for several years, the only thing the hotel has going for it location-wise is its proximity to the Ram Hospital.
by A traveller from Hartford
Posted Jan. 15, 2024 on Expedia
This is an old hotel, I was rated three star plus not really a five-star, they wouldn't give me coffee or tea bags in the room, there was no outlet to connect the tablet and cell phone I had to go downstairs I had to pay hundred baht to get an extension, one of the elevators were broken and this is a giant hotel we have to wait in line for a long time to be able to get to our rooms, I was there for 5 days and they had not fixed the elevator yet.
by A traveller
Posted Jan. 6, 2024 on Expedia
The staff's prolonged wait times and dismissive attitude exemplified the epitome of lousy customer service. The staff would rather talk amongst themselves than help a customer standing at the counter. TOTALLY unacceptable, I will never stay at this property again!!!
by A traveller
Posted Dec. 30, 2023 on Expedia
This is the worst hotel experience I ever had. The room doesn’t have the positive vibes and feels like something unknown black energy is staying in the room. I and my wife left the room within 8hrs.
Moreover, the ambience is haunted and old. In fact, I was feeling scared going alone in the hotel corridor in night.
Don’t get fooled yourself by pictures. It is old and haunted.( As per me only. No general declaration).
It doesn’t give safe and secure vibes.
Please consider other option if you can.
Thank you
by A traveller
Struggling hotel with good stuff
Posted Aug. 4, 2023 on HotelsThe hotel is dated and the rooms look tired and need an update. The worst thing about the hotel is the patch Wi-Fi service. Sometimes you will get Internet connection often you won’t. Also, there was only three lifts to accommodate a load of guests and takes a long time to get, two parts of the hotel. I said before the hotel was dated, which also meant that the rooms were old, dirty and damaged. No iron or ironing board available for the room and this was an additional cost. There was also an additional cost to use the gym and the pool.
by A traveller
Posted Jun. 25, 2023 on Expedia
Airport pickup was appreciated. Concierge staff, welcoming. Housekeeping left doors between adjoining rooms unlocked upon my entry. Informed staff that I did not feel safe. Checked out.
by A traveller
Posted Jun. 16, 2023 on Expedia
this was last time
by A traveller
Posted May 31, 2023 on Expedia
This property is very good value. The room was clean and comfortable. However, the wifi in the room was very poor - it kept dropping out and never remained connected for more than about one minute. It was a much more reliable signal in the lobby, but there were many mosquitoes there. For value for money, however, I would recommend this hotel. I would stay there again but not if the availability of wifi was a major concern.
by A traveller
Posted May 30, 2023 on Expedia
Pool was good, good size bedroom but it needs renovations. Little ants in the bedroom.
