Ratings based on 275 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
High quality service! Highly recommended.
Posted Feb. 27, 2024 on HotelsIt is customer oriented comfortable hotel. There is a laundry room which opened 24 h when I stayed. I arrived Chiayi around 10 pm, so I was so grad I could wash our clothes on the day. Room is nice and clean. Breakfirst was fabulous. They served several kinds of delicious foods including Taiwanese dishes. Besides, the hotel located only 5 minutes walk from Chiayi station. We highly recommended.
Comment from Hotel Management
Mar. 1, 2024 by Alan Ho General Manager, Hotel Management
Dear Akiko,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards,
by A traveller
Perfect stay! Definitely recommend this hotel!
Posted Dec. 3, 2023 on HotelsLocation is good, people are friendly, decent breakfast, they have sandwiches takeaway boxes for guests who need to set off early. Room is in excellent condition, cleanliness at its finest. Comfortable bed!
Comment from Hotel Management
Dec. 5, 2023 by Alan Ho General Manager, Hotel Management
Dear Guest,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards,Alan HoGeneral Manager
by A traveller
Holiday Inn Express
Posted Nov. 7, 2023 on HotelsVery comfortable accommodation. The beds were a bit too firm and the pillows a bit too soft. Otherwise they have all the amenities. Loved their breakfast buffet!
Comment from Hotel Management
Nov. 8, 2023 by General Manager Alan Ho, Hotel Management
Dear Harry,Thank you for taking the time to share your review following your recent stay at Holiday Inn Express Chiayi.Regarding the relevant issues you mentioned, we have reported back to our team for reference and correction.We look forward to welcoming you back to Holiday Inn Express Chiayi soon!Best Regards,Alan HoGeneral Manager
by A traveller
Posted Oct. 19, 2023 on Expedia
Nice and clean property and close to many dinning options.
Comment from Hotel Management
Oct. 21, 2023 by 總經理 Alan Ho, Hotel Management
Dear William,Thank you for taking the time to share your positive review following your recent stay at Holiday Inn Express Chiayi.We are delighted to know that you had enjoyed your stay and our team's hospitality.We look forward to welcoming you back to Holiday Inn Express Chiayi soon!Best Regards,Alan HoGeneral Manager
by A traveller
Posted Aug. 16, 2023
Comment from Hotel Management
Sep. 12, 2023 by 嘉義智選假日酒店管理團隊, Hotel Management
親愛的Raymond您好, 謝謝您本次嘉義旅遊行程中，選擇下塌嘉義智選假日酒店，並且特別撥冗給予高度滿意的體驗評價。 營運團隊一直努力提供優質住宿環境與餐飲品質，得到您的認同與讚許我們感到非常榮幸。 我們竭誠歡迎您再安排回嘉，期待很快再見到您。 總經理 Alan Ho
by A traveller
Posted May 3, 2023 on Expedia
Holiday Inn Express in Chiayi is maybe one of the worst hotel in the world when it comes to early check-ins! I have been at this hotel for 3 or 4 stints, the first time, it was a busy day following a long weekend, I get it, I never blamed them for it, but even then I was finally given a room like 15 minutes after 3pm, I set in the lounge for an hour to wait for the room. The second time, I am sure they were not full, it was a normal weekday, I got there in the morning, but still, you can only leave your luggages over there and check in after 3pm. I have travelled quite a bit, and I don’t know if this is a norm in Taiwan? At least I’ve never had that kind of resistance in many different hotels in Taipei and Taichung…. And certainly that is not how you treat people in pretty much the rest of the world. I’ve worked and travel quite a bit in North America, our company uses Holiday Inn Express, so I kind of have that loyalty, but not anymore for this particular Holiday Inn Experess in Chiayi!
by A traveller
Posted Mar. 29, 2023 on Expedia
Will be back , I like the friendly staff
Comment from Hotel Management
Apr. 2, 2023 by Holiday Inn Express Chiayi Management Team, Hotel Management
Dear KIM LONG , Thank you again for staying at Holiday Inn Express Chiayi, and sharing your experience with us. We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay. Thank you for your sincere recommendation, and hope we could have your visit again in near future! Best Regards,
by A traveller
Posted Mar. 27, 2023 on Expedia
Enjoyed the stay, well equipped, nice breakfast!
Comment from Hotel Management
Apr. 2, 2023 by Holiday Inn Express Chiayi Management Team, Hotel Management
Dear Daren , Thank you for taking the time to share your positive review following your recent stay at Holiday Inn Express Chiayi. We are delighted to know that you had enjoyed your stay and our team's hospitality. We look forward to welcoming you back to Holiday Inn Express Chiayi soon! Best Regards
by A traveller
Posted Mar. 16, 2023 on Hotels
Comment from Hotel Management
Apr. 2, 2023 by 嘉義智選假日酒店管理團隊, Hotel Management
親愛的Maggie 您好, 謝謝您本次嘉義旅遊行程中，選擇下塌嘉義智選假日酒店，並且特別撥冗給予高度滿意的體驗評價。 營運團隊一直努力提供的優質住宿環境與餐飲品質，得到您的認同與讚許我們感到非常榮幸。 我們竭誠歡迎您再安排回嘉，期待很快再見到您。
by A traveller
Posted Jan. 5, 2023 on Hotels
Comment from Hotel Management
Jan. 10, 2023 by 總經理 Chris Chen, Hotel Management
親愛的 Tzu Hsing 您好, 謝謝您本次嘉義旅遊行程中，選擇下塌嘉義智選假日酒店，並且特別撥冗給予高度滿意的體驗評價。 營運團隊一直努力提供的優質住宿環境與品質，得到您的認同與讚許我們感到非常榮幸。 我們竭誠歡迎您再安排回嘉，期待很快再見到您。
