Ratings based on 1,160 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 27, 2024
The amenities were not good. TV was trash. No fridge. No microwave. HVAC rattled. Would not recommend.
by A traveller
Posted Feb. 24, 2024 on Expedia
This is a solid place to stay in this popular area of town BUT it has an old fashioned heating /cooling system lodged into the windows. We stayed one cold winter night and the heater kept turning on with a loud jolt whenever the room temp dipped. Keeping the heater on was not possible since it turned the entire room into a dry sauna (& was loud). Also cold air was rushing into the room from the seams around the window unit, so we couldn't keep it off. So...the choice was to allow it to run for a while and turn off and then boom back on once the temp in the room dipped too low. I awoke each time.
Otherwise the room was ok- decent bed, pillows, TV. It was a relatively quiet room considering the area and outside traffic. It ruined my sleep though so I probably wouldn't stay again unless the outside temperatures didn't necessitate extra heating or AC.
Comment from Hotel Management
Mar. 4, 2024 by Scott, Hotel Management
Sorry you were not completely satisfied. Thank you for letting us know.
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 4, 2024 by Scott, Hotel Management
Thank you.
by A traveller
Posted Feb. 23, 2024 on Expedia
Great location by Lakeview district near shops, dining and entertainment
Comment from Hotel Management
Feb. 24, 2024 by Scott, Hotel Management
Thank you.
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Scott, Hotel Management
Thank you.
by A traveller
Posted Feb. 21, 2024 on Expedia
I enjoyed every part of our stay; the location, the staff, the atmosphere, everything was wonderful. Thank y'all!
Comment from Hotel Management
Feb. 24, 2024 by Scott, Hotel Management
Thank you. Please come again.
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Scott, Hotel Management
Thank you.
by A traveller
Posted Feb. 20, 2024 on Expedia
The staff was super nice and help. Adrian, who checked me in gave me a lot of information since this was my first time to Chicago. Room was clean. Hotel was swanky and in a great area. I enjoyed my stay.
Comment from Hotel Management
Feb. 24, 2024 by Scott, Hotel Management
Thank you. Please come visit us again.
by A traveller
Posted Feb. 20, 2024 on Expedia
Phone in room did not work. Bathroom was cold regardless of how high the heater was.
Comment from Hotel Management
Feb. 24, 2024 by Scott, Hotel Management
We will correct this. Thanks for letting us know.
by A traveller
Posted Feb. 20, 2024
Comment from Hotel Management
Mar. 23, 2024 by Scott, Hotel Management
Thank you.
