There is no front desk at this property
The check-in location differs from the property location; go to: [Hospitality Hub - Banyan Living, Laguna Phuket]
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternate location: [Cassia Hotel Reception Desk (next door to Residence property)]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Laguna Host Duve mobile app before check-in
Information provided by the property may be translated using automated translation tools