Ratings based on 747 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 12, 2024
I have stayed at the property three or four times. However, I noticed recent facility upgrades to the hotel and improvements to the exterior, including fresh, maintained flower boxes.
Comment from Hotel Management
May 13, 2024 by Management, Hotel Management
Yes, we are excited for the updates and will be glad when it's finished. Thank you!
by A traveller
Posted May 6, 2024
Comment from Hotel Management
May 28, 2024 by Management, Hotel Management
Thank you
by A traveller
Posted Apr. 15, 2024
Comment from Hotel Management
Apr. 19, 2024 by Management, Hotel Management
Thank you
by A traveller
Posted Feb. 28, 2024 on Expedia
Average
Comment from Hotel Management
Mar. 1, 2024 by Management, Hotel Management
Thank you for your feedback
by A traveller
Posted Feb. 25, 2024 on Expedia
The hospitality. Theresa is the manager that I had the pleasure of interacting with. She has a pleasant demeanor and was very friendly and helpful… She’s a great manager. I enjoyed my peaceful stay.
Comment from Hotel Management
Feb. 26, 2024 by Management, Hotel Management
Thank you so much I really appreciate this! It is our pleasure to assist to making Guest Happy
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Management, Hotel Management
Thank you so much
by A traveller
Posted Feb. 12, 2024 on Expedia
It was a location thing we weren’t aware of the area we were in
Comment from Hotel Management
Feb. 13, 2024 by Management, Hotel Management
Well Thank you I'm hoping that all was well with your surprised location
by A traveller
Posted Feb. 8, 2024 on Expedia
Had a joining room and the other room had at least 6 ppl that made a lot of noise while they were leaving at 11-11: 30 pm. It was too late to ask for another room, had to be at the hospital at 5:30am. Probably won't stay here again.
Comment from Hotel Management
Feb. 9, 2024 by Management, Hotel Management
Good morning and I'm sorry to hear this. Yes it can be awful at times. Please don't let that determine your value of returning. Just let us know what we can do to make your next visit more comfortable for you.
by A traveller
Very good service, but a VERY nasty room
Posted Feb. 4, 2024 on HotelsThe woman at the front desk was hospitable, friendly and did her very best to make right the issues with our room.
The first room we were given had innumerable, visible fluid stains in both queen bed box spring covers. There was (what appeared to be) streams of urine stains on the wall behind/beside the toilet. The inside of the lampshade was splattered with dried red liquid.
It was NASTY.
The woman was very apologetic and found us a room that was acceptable, and seemed clean—but after the first room, I had lingering cringe that prevented me from feeling comfortable
Comment from Hotel Management
Feb. 5, 2024 by Management, Hotel Management
Thank you for your feedback. Yes Melissa is awesome. And I'm sure she explained that the bathroom is going through an overhaul soon. As for the other pointing out things we have taken care of them and thank you we have addressed those issues and appreciate the honesty in guest views, it helps us to improve.
by A traveller from East Lansing
Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Management, Hotel Management
Thank You
