Ratings based on 913 Guest Reviews

Hear it directly from our travellers
3.3 out of 5
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 10, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 6, 2024 on Expedia
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
The hotel is nice and clean just a little more run down than what I would have expected.
Comment from Hotel Management
Apr. 29, 2024 by John McCurdy-Sanchez GM, Hotel Management
Thank you for your feedback. We appreciate knowing that you found the hotel to be clean. We will take note of your comments regarding the condition of the property and work towards making improvements. Your input is valuable to us, and we hope to provide an even better experience for you in the future.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Very happy! Thank you!
1 out of 5
by A traveller

Worst stay I’ve ever had

Posted Feb. 25, 2024 on Hotels
Hotel advertised a pool and hot tub. Both were shut down when there. In bathroom shower head falling off shower. There was no hot water in the morning. Middle of night the neighbors in another suite fighting and it lasted about an hour in middle of night. Overall terrible experience at a Hilton. I will be very Leary of them’n
1 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
The customer service was terrible, the people were extremely rude and I waited 10 minutes at an empty check in counter when I could clearly hear someone who was supposed to be at the desk…Then the woman checked me into the wrong room so my internet didn’t work and the staff called me extremely late with a rude tone as if it was my fault…. The rooms are DISGUSTING, everything was dirty, stained and dingy…. The hotel is run down and out of date… terrible experience. Will never go back again…
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 24, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Good
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 18, 2024 on Hotels
2 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
The pool was down and when me and my wife took showers the water did not get hot not even warm so we tried again this morning before checking out and the water was still cold. I also was not informed about the all you can eat buffet till I checked out
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