Grand Cloudcroft Hotel

2.0 star property
Cloudcroft guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Grand Cloudcroft Hotel

Front of property
Double King
Terrace/patio
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪2 min walk‬
  • New Mexico Rails-to-Trails
    ‪17 min walk‬
  • Cloudcroft Ski Area
    ‪4 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪43 min drive‬

Room options

Double King

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 King Beds

Single King

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Cloudcroft

In Cloudcroft .Within a 5-minute walk of this Cloudcroft hotel, you'll find Sacramento Mountains Museum and Sacramento Peak Observatory. Also, Cloudcroft Ice Rink is within half a mile (1 km) and New Mexico Rails-to-Trails is within 2 miles (3 km).

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.2 km
  • Sacramento Peak Observatory - 3 min walk - 0.3 km
  • New Mexico Rails-to-Trails - 17 min walk - 1.5 km
  • Trestle Recreation Area - 19 min walk - 1.6 km
  • Cloudcroft Ski Area - 4 min drive - 4.6 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Cloudcroft guestrooms with free WiFi
Grand Cloudcroft Hotel offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Built in 2022
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 264 out of 332 reviews
Rating 8 - Good. 50 out of 332 reviews
Rating 6 - Okay. 12 out of 332 reviews
Rating 4 - Poor. 2 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Clean, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property with a nice room. The only issue is that we stayed during winter and the floor is extremely cold in the carpeted room as well as the tiled restroom. Next time we will bring slippers. Otherwise we really enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Kids loved the ping pong table! The room was nice and front desk staff were helpful!
Stayed 2 nights in Mar 2025

8/10 Good

Manuel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a good decision to stay on that hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Unfortunate Stay

I came to Cloudcroft, per usual, to getaway and have a relaxing space. I usually choose the Grand Cloudcroft Hotel as it is a comfortable and great space to relax and unwind. However, I brought my dog and all we could hear are footsteps upstairs, kids running up and down the stairs (close to quiet hours), people talking in the lobby at 6 am. Needless to say it was not the trip I was looking for at a time I need most.
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce, Godley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding !
Stayed 1 night in Feb 2025

10/10 Excellent

Donald, Aransas Pass

Travelled with family
Liked: Cleanliness
Love it
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Close to everything. Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. The breakfast was good
Stayed 1 night in Feb 2025

8/10 Good

Eric

Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The fireplace the porch area, the tic tac toe & the complimentary breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Swapnil Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Looks and feels great.
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, a simple safe and relaxing choice.
Stayed 1 night in Feb 2025

10/10 Excellent

Carsen R

Stayed 1 night in Oct 2024

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little community. Easy to find trails to go hiking on in the area. The rooms were a bit warm even turning the heat down as low as it would go.
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Stay in Cloudcroft

This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place - unhappy cook

Amazing place close to everything. This hotel is very cozy and offers 2 king size bed options; great for family trips. Very friendly and helpful staff. The only one that doesn't look thrilled to be there is the cook, seems bothered when you ask for food - other than that, it is very much worth it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
Staff was very friendly and helpful. Room was great
Stayed 1 night in Jan 2025