Ratings based on 884 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
The front desk was pretty rude
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Hello Scottie, I am so sorry to hear you felt as though our staff was rude. This kind of feedback is very atypical for the front desk staff here. I do apologize that your friend was unable to check in upon arrival because the reservation was not in her name. She also did not have a valid ID, so we could not proceed any further until your arrival due to these security concerns. I apologize for any inconvenience this may have caused, but for obvious reasons we do take our guests' safety very seriously.
by A traveller
Posted Jan. 30, 2024 on Expedia
Easy access to the beach
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Good Afternoon Karen, thank you so much for the perfect review. Our team strives to make every guest as comfortable as possible. We are glad to see you were content with your stay. Please call us if you ever need anything!
by A traveller from Maplewood
Posted Jan. 26, 2024 on Expedia
Wonderful staff
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Good Afternooon Sharon, thank you so much for your positive feedback regarding our staff. All of our departments work hard to provide a quality experience for each of our guests. Please come and see us next time you're in town!
by A traveller
Posted Jan. 18, 2024 on Expedia
Convenience of getting around
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Hello Jo Anne, thank you so much for your kind words and positive review. We hope you make it back down to Cocoa Beach to see us again soon!
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Good Afternoon Jennifer! We here at the Hampton Inn Cocoa Beach are very appreciative of your business and the positive review.
by A traveller from Deerfield Beach
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Hello Michelle, we really appreciate the perfect score. Please come and see us again soon!
by A traveller
Posted Jan. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Thank you for your positive review. We hope you will visit us again soon!
by A traveller
Posted Jan. 8, 2024 on Expedia
Great front staff!!! Super friendly & accomodating :)
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Good Afternoon Leanne, thank you so much for your kind words about our front desk staff. They all work very hard to create a warm and welcoming environment. Your recognition is greatly appreciated.
by A traveller
Posted Jan. 7, 2024 on Expedia
Staying here consecutively I was surprised that parking is now charged $10 per night.
Given the hotel price, taxes and fees this was unexpected.
Breakfast is decent.
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Good Afternoon Robert, we appreciate your continued business here at the Hampton Inn Cocoa Beach. Our parking fee did begin a little more than a year ago, and while I apologize for any inconvenience, we hope to see you back soon!
by A traveller
Water only hot after 8
Posted Jan. 3, 2024 on HotelsHot water wasn’t hot if trying to take a bath early in the morning
Comment from Hotel Management
Feb. 1, 2024 by Chad L, Hotel Management
Good Afternoon Ray, I am very sorry to hear about your experience. We strive to make our guests as comfortable as possible and I apologize for the inconveniences this caused. Please feel free to reach out to me directly for more information.
