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Best Western The Rose & Crown Hotel

3.0 star property
3-star hotel near Colchester Castle Museum

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Photo gallery for Best Western The Rose & Crown Hotel

Bar (on property)
Indoor wedding
Exterior
Bar (on property)
Superior Room, Multiple Beds, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
East Street, Colchester, England, CO1 2TZ
  • Colchester Castle Park
    ‪12 min walk‬
  • Colchester Town Hall
    ‪17 min walk‬
  • University of Essex
    ‪3 min drive‬
  • London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Colchester

City center stay.Within 2 miles (3 km) of this Colchester hotel, you'll find Colchester Castle Museum and Colchester Town Hall. Firstsite and Colchester Castle Park are also within 2 miles (3 km).

What's nearby

  • Colchester Castle Park - 12 min walk - 1.1 km
  • Colchester Castle Museum - 13 min walk - 1.1 km
  • Colchester Town Hall - 17 min walk - 1.5 km
  • University of Essex - 3 min drive - 2.4 km
  • Mercury Theatre - 3 min drive - 1.6 km

Getting around

  • Hythe Station - 14 min walk
  • Stansted Airport (STN) - 55 min drive

Restaurants

  • ‪East St Grill Restaurant - ‬1 min walk
  • ‪The New Town Tavern - ‬17 min walk
  • ‪Fridays Fish & Chips - ‬8 min walk
  • ‪Naka Thai - ‬6 min walk
  • ‪The Goat & Boot - ‬6 min walk

About this property

Best Western The Rose & Crown Hotel

3-star hotel near Colchester Castle Museum
Public spaces have free WiFi. A business center and a meeting room are available. You can enjoy a drink at the bar/lounge. The business-friendly Best Western The Rose & Crown Hotel also features 24-hour room service, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Colchester hotel is smoke free.

  • 39 guestrooms or units
  • 2 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Best Western The Rose & Crown Hotel offers 39 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Digital television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

Croatian, English, French, German, Hungarian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 8 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cribs (infant beds) are available for GBP 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 8.00 for children
  • Crib (infant bed) fee: GBP 20 per night
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

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Best Western The Rose & Crown Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 267 out of 678 reviews
Rating 8 - Good. 266 out of 678 reviews
Rating 6 - Okay. 89 out of 678 reviews
Rating 4 - Poor. 41 out of 678 reviews
Rating 2 - Terrible. 15 out of 678 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Amenities, property conditions & facilities
Easy check in. Room very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there before and will stay there again
Stayed 2 nights in Mar 2025

8/10 Good

Nicola

Stayed 2 nights in Mar 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Clare

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy location, looked tired, awful staff

This is a quirky stat in a 14th-15th century hotel, it could have been wonderful it wasn't. On arrival they demanded £25 per room (5 rooms booked) in case of damages despite the fact we had pre paid. The hotel is DIRECTLY on a busy road junction and on one side faces into the business side of an undertakers. One room was so noisy my mother got no sleep as lorries and cars rattled past all night. We had to move from Room 200 as we could clearly hear people talking in their cars as they waited at the junction! It is incredibly noisy. The room they moved us to was better but tired with peeling paper and big holes in the wall. Another room had damp in the corner. It's very tired. Sian in reception and the bar man were lovely. The woman at reception on the Friday morning was awful and rude. They only serve breakfast until 9.30 and no lunch or dinner but you can order take aways to the bar area and they will provide plates. I'd avoid this hotel if you hope to get any sleep. My second room had a radiator which let out loud bangs intermittently all night long too. We woke up in rooms 206 and 207 feeling like we had slept little more than an hour. Just awful when our comments were then rudely dismissed it ignored.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2025

8/10 Good

Lorna

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The Rose and Crown was a lovely timber framed building but with modern facilities. The room was large, warm and comfortable with a couple of easy chairs which were an added bonus. The shower was good and easy to use. The breakfast was well presented and good and the staff were all pleasant and created a relaxed atmosphere
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in central Colchester

Accommodated early check in (had to ring the morning of stay to check), clean comfortable rooms (pillows nice and firm) - overall great value
Stayed 1 night in Jan 2025

10/10 Excellent

David

Great stay , good breakfast and good accommodation and facilities and would recommend ,thank you
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few days in Colchester
Stayed 2 nights in Jan 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Madalene

Liked: Cleanliness, staff & service
Lovely old building, full of character. Good choice of breakfast. Room decor was rather tired. But good value for the cost.
Stayed 2 nights in Jan 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel building has retained its historical charm. Our room was cosy, warm and comfortable. We kept an eye open but didn’t see the ghost.
Stayed 1 night in Jan 2025

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort

Great Value for Money

The QOS from when I checked in until I left was excellent . Take a bow Sian, Rowena and Daniel also the two European ladies
Stayed 1 night in Jan 2025

10/10 Excellent

Julija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large. We enjoyed our stay! Thank you to the hotel staff for helping us out!
Stayed 1 night in Dec 2024

10/10 Excellent

malc1110

Liked: Amenities
Great value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, old rustic so much history
Stayed 1 night in Dec 2024

6/10 Okay

Faye

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Okay

Cheap and you pay for what you get, clean but very old matress barely thick enough and skirting board replaced and not finished, bathroom tatty and in need of refurbishment
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Rashmi

Stayed 2 nights in Dec 2024