Ratings based on 314 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
by A traveller
Posted Mar. 5, 2024 on Expedia
We stayed on the first floor & nobody mentioned anything about any remodeling/renovations. However, there was a significant portion of our hall that had giant sections of wallpaper partially hanging off &/or missing. There were areas of baseboard carpet that were removed & rolled into a pile on the floor. While our suite layout provided us the space we needed, the furniture in our suite was VERY VERY worn. Both the couch & chair cushions were flat & malformed with snags & small holes. Not inviting or comfortable at all. The carpet in our room showed the same significant wear. Overall it felt terribly dated & in dire need of an update. The staff was very friendly, informative, & helpful. The breakfast offered much more of a selection than we were expecting & was good quality. The except of the property was clean & inviting.
by A traveller
Posted Feb. 26, 2024 on Expedia
We stayed in room 311 and had to get up in the middle of the night because my son said he felt a bug. Sure enough it was a BED BUG! We had to wake our 3 kids up pack everything and switch to a different room.. the staff was very empathetic to us and polite and we understand its not just one persons fault. We were staying 2 days and said they would comp us the points for a free nights stay at any of their IHG hotels but we really only recieved enough points for a discount. Safe to say we will never be back.
by A traveller
Posted Feb. 16, 2024 on Hotels
by A traveller
Posted Feb. 16, 2024 on Expedia
by A traveller
Posted Jan. 26, 2024 on Expedia
by A traveller
Posted Jan. 20, 2024 on Expedia
This was a great place to stay. I wanted a king bed for 2 adults, 2 dogs so we didnt get the cheapest room. We had a kitchen and bedroom for $129 plus tax and $25 for dogs. I called first to book direct but the rate was more than online. The gal was not upset or rude that then booked online. When I got there she commented on the good rate I got and that she wished they would pricematch. Check in was easy, facility was in great shape. The included breakfast was so nice that twice I looked for signs to see how much extra it was, but it was included! Nice pet are and the pool looked very nice but we were there in winter.
by A traveller
Incredibly comfortable!
Posted Jan. 13, 2024 on HotelsWe weren't sure what to expect, but discovered an incredibly home-y, comfortable room and incredibly friendly and helpful staff.
The breakfast was delicious and the bed was wonderful.
We absolutely plan to be back!
by A traveller
Posted Jan. 5, 2024 on Expedia
by A traveller
Posted Dec. 28, 2023 on Expedia
I broke my foot and was unable to travel. I cancelled a week in advance, but Staybridge would not allow Expedia to refund my payment, even though they told me they would. Thus, my entire experience was awful.
