Ratings based on 793 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 26, 2024 on Expedia
There was blood on the carpet near the sink, the room stunk like cigarette smoke even though hotel claimed to be smoke free. The police were pounding on a door near our room around 11:30 pm announcing they were the police requesting the occupants to open the door for unknown reasons. Overall, horrible experience and would not recommend
Comment from Hotel Management
Feb. 26, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A traveller
Posted Feb. 26, 2024 on Expedia
Hot water not working, unable to shower or wash up. Phone did not work, but offered another room which we de li ed, since we were already settled in.
Comment from Hotel Management
Feb. 26, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A traveller
Posted Feb. 25, 2024 on Expedia
Hotel manager was super nice and helpful, but hotel is a bit old and run down, for example both treadmills are not working. Not many hot options for breakfast and not many restaurants nearby. Smells bad outside hotel. We had a good night’s rest but would probably look elsewhere next time.
Comment from Hotel Management
Feb. 25, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A traveller
Posted Feb. 22, 2024 on Expedia
Shower did not work, there was not warm water coming out. Police showed up at complex late at night and sat in parking lot. Would not pay this much again for a hotel with these conditions.
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
by A traveller
Good place to sleep
Posted Feb. 12, 2024 on HotelsStaff was super nice!!! After a crappy nice.
Rate was great
Hotels a little run down but the rooms were nice clean comfortable quiet and not far from all the restaurants
Comment from Hotel Management
Feb. 12, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A traveller
Posted Feb. 11, 2024 on Expedia
Front Desk staff Beth was very courteous and got us checked in quickly.
Comment from Hotel Management
Feb. 11, 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
