Ratings based on 658 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
The free laundry was a big plus
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello brandy,We are pleased to hear that you found the complimentary laundry service beneficial during your stay. Our aim is to provide convenient amenities for our guests to enjoy their time with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant experience.
by A traveller from Columbus
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Alison,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
by A traveller
Posted Feb. 16, 2024 on Expedia
Works
Comment from Hotel Management
Feb. 17, 2024 by Manager, Hotel Management
Hello christiina,We appreciate your feedback and are glad to hear that your stay with us worked out well. If you have any further comments or suggestions, please feel free to share them with us.
by A traveller
Could be better for the price
Posted Feb. 12, 2024 on HotelsWas fine. Bathroom floor was dirty though. Bed was comfortable.
Reception desk employee was friendly and brought can opener quickly.
Breakfast was surprisingly lacking. No fruit, yogurt, water available. There were several empty serving containers so I guess there is sometimes more on offer. Would choose a different place next time if I could, but if not I would stay here again but bring cleaning wipes.
Comment from Hotel Management
Feb. 15, 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience caused by the cleanliness issue. We will address this with our housekeeping team to ensure it doesn't happen again. We're glad to hear that our reception desk employee provided friendly service and promptly assisted you. We apologize that the breakfast offerings did not meet your expectations. We will take your feedback into consideration for future improvement. We hope to have the opportunity to welcome you back in the future for a better experience.
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello juan,We are delighted to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another memorable stay.
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Michael,We're thrilled to hear that you had a fantastic stay with us! We strive to provide exceptional service and exceed our guest's expectations. We look forward to welcoming you back in the future for another outstanding stay. Please don't hesitate to reach out if there's anything else we can assist you with.
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Aaron,We're delighted to hear that you had such a wonderful experience during your stay with us! Our team takes great pride in providing exceptional service and ensuring our guests have a memorable stay. Should you have any further feedback or additional comments, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.
by A traveller
Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Wayne, We appreciate you choosing our hotel for your stay! Please don't hesitate to contact us directly if there's anything we can assist you with.
by A traveller
Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Tyrone,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by Manager, Hotel Management
Dear Guest, We're sorry to hear that your recent stay with us did not meet your expectations. We encourage you to kindly reach out to us directly to share any specific feedback you have, as we always strive to improve our services. Your satisfaction is important to us and we would like to ensure that any issues are addressed. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
