Ratings based on 918 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
The hotel is renovated and make a modern family suite for us. The front desk is really helpfulon the self check in system and provide some wondeful idea for sightseeing.
Comment from Hotel Management
Feb. 17, 2024 by Radisson Blu Scandinavia Hotel, Copenhagen Team, Hotel Management
Dear Hon Man,Thank you for your kind words and the mentioning of our family suite. We are happy to hear you had a successful self check in and the front desk was helpful in providing suggestions for things to do. Our mission is to create memorable experiences for our guests, and it makes us proud to hear that we have accomplished that. Your feedback matters to us and we are grateful to have you as our guest. Radisson Blu Scandinavia Hotel, Copenhagen Team
by A traveller
Posted Feb. 8, 2024 on Hotels
by A traveller
Don’t use do not disturb sign, or they’ll disturb
Posted Jan. 24, 2024 on HotelsThe room itself was very nice and comfortable, view was great. Unfortunately my stay went downhill when 2 members of staff turned up at my door knocking repeatedly at 8pm, after a few knocks i gathered it wasn’t just housekeeping, upon answering the door i was met by a male and female member of staff who said they were checking everything was okay as my do not disturb sign had been on my door for a long time… seems ironic? As a solo traveller i leave the sign up always when I'm in my room and tale it down when i head out, as i had done earlier that day. This interaction quite frankly creeped me out and made me feel very closely watched and quite paranoid for the rest of the night wondering why they had been watching my door.
Comment from Hotel Management
Feb. 9, 2024 by Ako, Hotel Management
Dear Nathan.Thank you for choosing Radisson Blu Copenhagen, we appreciate your feedback. Our hotel policy is that we do a wellness check-in on all rooms with Do Not Disturb signs every 24hrs and this to ensure the safety of all guests in our hotel. We are sorry for any inconveniences our wellness check-in may have caused.Kind Regards
by A traveller
Posted Jan. 18, 2024 on Expedia
by A traveller
Posted Jan. 15, 2024 on Expedia
by A traveller
Posted Jan. 3, 2024 on Expedia
Staff at the reception were not welcoming at all. Didn’t show any empathy towards the guests as we couldn’t load our email confirmation even though their internet service was down they expected us to have everything ready for them. We had to walkaround for couple of hours until they have service
Comment from Hotel Management
Jan. 15, 2024 by Radisson Blu Scandinavia Hotel, Copenhagen Team, Hotel Management
Dear Shpresa, Thank you for taking the time to sharing your thoughts about your stay with us. We feel sorry if your experience wasn't as good as expected. We understand that such situations can be hard, especially when traveling. We work hard every day to give all our customers the service they deserve and we apologize if we couldn't reach that standard with you. Customer satisfaction is fundamental for us and we Shpresa that in spite of this, you feel comfortable otherwise in the hotel. We appreciate this feedback and take it seriously. Radisson Blu Scandinavia Hotel, Copenhagen Team
by A traveller
Posted Dec. 30, 2023 on Hotels
by A traveller
Posted Dec. 30, 2023 on Expedia
by A traveller
Posted Dec. 22, 2023 on Expedia
by A traveller
Posted Dec. 11, 2023 on Hotels
Comment from Hotel Management
Dec. 17, 2023 by Emelie Haglund/Service Manager, Hotel Management
Dear Stephen, Thank you for your review. We are sorry to read that the stay was under your expectations. We would very much appreciate if you could elaborate, what we as an hotel can improve. Best Regards,
