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Best Western Crossroads Of The Bluffs

Property class: 2.5
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

Choose dates to view prices

Photo gallery for Best Western Crossroads Of The Bluffs

Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Lobby sitting area
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2
  • Free WiFi

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About the area

Council Bluffs

Close to airport.Within 2 miles (3 km) of this Council Bluffs hotel, you'll find Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Western Historic Trails Center are also within 3 miles (5 km).

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 1.4 km
  • Mid-America Center - 19 min walk - 1.7 km
  • Joe's Karting - 3 min drive - 2.5 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 7.1 km
  • Charles Schwab Field Omaha - 7 min drive - 9.5 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 107 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Countryside Inn & Suites
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,227 reviews
The price is CA $81
CA $91 total
includes taxes & fees
May 5 - May 6
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

How close is Best Western Crossroads Of The Bluffs to the airport?

Best Western Crossroads Of The Bluffs is 8.2 mi (13-min drive) away from the Eppley Field Airport (OMA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Crossroads Of The Bluffs?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Crossroads Of The Bluffs on May 25, 2026 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Crossroads Of The Bluffs have an airport shuttle?

Airport shuttle services are not available at Best Western Crossroads Of The Bluffs.

How close is Best Western Crossroads Of The Bluffs to the beach?

This hotel is 6 mi (15-min drive) from Lake Manawa Beach.

Does Best Western Crossroads Of The Bluffs offer free breakfast?

Best Western Crossroads Of The Bluffs offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Crossroads Of The Bluffs?

No, there is no casino at this hotel, but Horseshoe Council Bluffs (17-min walk) and Ameristar Casino Hotel at Council Bluffs (5-min drive) are nearby.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Best Western Crossroads Of The Bluffs?

This hotel offers free self parking.

Does Best Western Crossroads Of The Bluffs have a pool?

Best Western Crossroads Of The Bluffs does not have a pool.

Does Best Western Crossroads Of The Bluffs have a spa?

There are no spa services available at this hotel.

How close is Best Western Crossroads Of The Bluffs to downtown Council Bluffs?

Best Western Crossroads Of The Bluffs is 2 mi away from Council Bluffs.

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. After booking my rewards night I arrived to have them tell me hotels payment was not going through. I showed them my confirmation receipt and they still said there was nothing they could do for me and could not have been any less hospitable. After 14 hours of driving I was not in the mood and definitely not staying there. As I was checking into my next hotel (MyPlace-highly recommend) they called to say they could help me out now, then proceeded to yell at me when I said I had already rebooked somewhere else. Awful experience late at night when you just want a shower and a bed.
Stayed 1 night in Jan 2026

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Sharina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spread for breakfast, clean rooms, friendly, the hotel has a weird layout, and the inner rooms have a view of the pool, but definitely would stay again. HAS 18 WHEELER PARKING!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Travelled with family
Disliked: Amenities
Motel was pretty runed down. Breakfast was definitely not what Best Western is usually known for. Indian own the motel.
Stayed 1 night in Nov 2025

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, my TV didn’t work so they changed my room pretty quickly. Next room was better.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
My room was huge, clean, and I loved everything about it!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan, Norridge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Joshua

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Nov 2025

8/10 Good

Sandra, Fountain

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access to room from the parking lot
Stayed 1 night in Nov 2025

10/10 Excellent

polyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities
Pool was cold
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were traveling through and booked a room. Very comfortable beds.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Stayed 1 night in Oct 2025

8/10 Good

Robyn, Winnipeg

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
This location needs a makeover, carpet in hallways has rolls which makes for a tripping hazard. Friendly staff, nice welcoming lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Stayed 1 night in Oct 2025

8/10 Good

Melanie

Stayed 1 night in Sep 2025

8/10 Good

Violeta

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mikel

Stayed 1 night in Sep 2025