Ratings based on 11 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 13, 2024 on Expedia
5 out of 5
by A traveller

Posted Nov. 8, 2023 on Expedia
The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.
5 out of 5
by A traveller

Posted Sep. 23, 2023 on Expedia
I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 11, 2023 on Expedia
5 out of 5
by A traveller

Posted Mar. 1, 2023 on Expedia
It is a nice place and friendly staff and also clean
Comment from Hotel Management
Apr. 10, 2023 by Front Desk, Hotel Management
It is always a pleasure!We hope to see you soon!
5 out of 5
by A traveller

GREAT PLACE TO STAY

Posted Nov. 28, 2021 on Hotels
Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!
Comment from Hotel Management
Jan. 20, 2022 by Management, Hotel Management
Dear Mr. Alexander, It is always a pleasure to have you as our guests. Kind regards, Gran Colombia Suites
5 out of 5
by A traveller

Great location

Posted Feb. 8, 2021 on Hotels
I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
Comment from Hotel Management
Feb. 8, 2021 by Management, Hotel Management
Dear Mrs. Good, It was our pleasure having you. We hope to see you again soon. Kind regards, Isabel
5 out of 5
by A traveller

Best place to stay in Cuenca!

Posted Aug. 18, 2018 on Hotels
Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!
4 out of 5
Recommended
for Everyone
by A traveller from Colorado

Gorgeous place in the heart of Cuenca but

Posted Feb. 26, 2017 on Expedia
Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.
5 out of 5
Recommended
for Everyone
by A traveller

Very comfortable and everything works as it should

Posted Nov. 20, 2016 on Expedia
Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.