Ratings based on 218 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Perfection
Posted Jan. 5, 2024 on HotelsWe LOVE this sweet hotel! This was our first time staying here, and everything was perfect. My daughter and I stayed in the room with twin beds. It was much more spacious than it appeared in the pictures, and it was impeccably clean. The room was well-appointed, staff was friendly, grounds were lovely. There were festivities going on in the Plaza de Armas, in preparation for el dia de los tres reyes magos, and it was nice to be in close proximity to enjoy it all. We can't wait to come back!
Comment from Hotel Management
Jan. 9, 2024 by Hotel Villa Bonita, Hotel Management
Nos da muchísimo gusto que les haya gustado tanto incluso la ciudad.Con gusto las estaremos recibiendo más adelante.Gracias por su preferencia, feliz año.
by A traveller
Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Hotel Villa Bonita, Hotel Management
Gracias por su vista
by A traveller
Posted Nov. 10, 2023 on Expedia
It’s a great hotel,lose to all the shopping areas & The Catedral & Zocalo
Comment from Hotel Management
Nov. 12, 2023 by Hotel Villa Bonita, Hotel Management
Thanks for visiting Hotel Boutique Villa Bonita, hope you come back some day
by A traveller
Posted Nov. 6, 2023 on Expedia
PRO; 1) Charming romantic room with MANY beautiful details 2) easy access to Cuernavaca Zocalo;
CON: 1) hotel street dark & deserted after 6 pm, as single female traveler, I felt unsafe 2) No hotel concierge to assist with cuernavaca turístico needs i ) was unable to find a tour of Cuernavaca that originated in Cuernavaca ii) unable to find a realtor to assist with familiarization of rental & purchase options to fit my parameters.
Comment from Hotel Management
Nov. 7, 2023 by Hotel Villa Bonita, Hotel Management
Thank you very much for visiting Hotel Boutique Villa Bonita, it was a pleasure to serve you.It was unusual that the street light went out, we do not know the reasons why there was no public lighting, but that detail has now been resolved, the street is now properly illuminated again. We are sorry that you were not able to find the facilities in the city that suited your needs.
by A traveller
Posted Oct. 17, 2023 on Hotels
Comment from Hotel Management
Oct. 18, 2023 by Hotel Villa Bonita, Hotel Management
Muchas gracias por su visita. Vuelva pronto
by A traveller
Posted Aug. 22, 2023 on Expedia
un propiedad muy bonita. Execlente atencion por parte de los empleados a los clientes. La comida de su restaurante deliciosa. Mucha tranquilidad para poder descansar muy rico en la hermosisima ciudad de Cuernavaca.
Comment from Hotel Management
Aug. 29, 2023 by Hotel Villa Bonita, Hotel Management
Muchas gracias por su visita. Fue un gusto poder atenderle y que disfrutara de nuestros servicios.
by A traveller
Posted Aug. 8, 2023 on Expedia
Lovely boutique hotel with a quaint, colonial vibe. Our room entrance was in a gorgeous courtyard next to the restaurant and was cute, quiet, and comfortable. We felt safe and valued as guests, and the restaurant serves a tasty breakfast that is worth trying. Great location in downtown Cuernavaca near all the museums and shops, as well as friendly staff and service. Great choice.
Comment from Hotel Management
Aug. 9, 2023 by Hotel Villa Bonita, Hotel Management
We are so glad you like all the hotel. Your review makes us better, thanks for sharing your opinion.Hope to see you in the future :D
by A traveller
Posted Jul. 25, 2023 on Expedia
We spent four nights at Villa Bonita, allowing us ample time to explore Cuernavaca and the surrounding areas.
We have been traveling in Mexico for over a year, and this property is the best small hotel we have been to. The property is historic, charming, tastefully furnished and well-maintained. Everything in the room was as advertised. The room was very clean, the bed comfortable, and the bedding and towels were great quality.
The hotel is centrally located within easy walking distance to all major sites in Cuernavaca center. It is on a side street that is very quiet, and very clean and safe. We often returned after 9 pm and never felt unsafe there.
We had an included breakfast served by an on-site restaurant. They provide good quality Mexican dishes and have absolutely fabulous staff. The hotel staff was also super nice, attentive, and ready to accommodate our requests.
If we ever returned to Cuernavaca, we would stay at Villa Bonita without any hesitation.
Comment from Hotel Management
Jul. 25, 2023 by Hotel Villa Bonita, Hotel Management
We are very happy to read your feedback.It has been an honor to serve you.We wish you very good trips and hope to see you again in the future.Greetings
by A traveller
Posted Jul. 20, 2023 on Hotels
Absolutely magnificent stay.
Comment from Hotel Management
Jul. 20, 2023 by Hotel Villa Bonita, Hotel Management
We are so glad you like it.Hope you come back soon.
by A traveller
Posted May 24, 2023 on Expedia
Comment from Hotel Management
May 25, 2023 by Hotel Villa Bonita, Hotel Management
Muchas gracias por su valoración.Fue un gusto haberlo atendido, vuelva pronto.
