Ratings based on 363 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Weekend trip
Posted Mar. 11, 2024 on HotelsHad to come to town to help move a family member. Hotel was perfect!
Comment from Hotel Management
Mar. 11, 2024 by Tyler Beck - General Manager, Hotel Management
I'm so glad you got to enjoy your visit!
by A traveller
Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by Tyler Beck - General Manager, Hotel Management
Thank you so much for staying with us!
by A traveller
Posted Mar. 8, 2024 on Expedia
Lack of communication with the property.
Comment from Hotel Management
Mar. 8, 2024 by Tyler Beck - General Manager, Hotel Management
I'm so sorry that you had any issues with communicating with our property or the staff. I would really like to learn more about your visit with us so that I can address these issues more effectively. Please feel free to reach out to me if you have the time. We strive to always deliver the best experience possible to our guests, and I'm sorry we weren't able to provide that to you.
by A traveller
Posted Mar. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by Tyler Beck - General Manager, Hotel Management
Was there anything we could've done differently to improve your experience?
by A traveller
Posted Mar. 7, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Nikki Gates, Hotel Management
It looks like you had a great visit with us. We hope to be able to host your next stay as well.
by A traveller
Posted Mar. 7, 2024 on Hotels
Nice hotel. Very and clean and have friendly staff. Good breakfast choices too.
Comment from Hotel Management
Mar. 7, 2024 by Nikki Gates, Hotel Management
Thank you so much. It is good to hear that you enjoyed your stay with us.
by A traveller
Posted Mar. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Tyler Beck - General Manager, Hotel Management
Thank you so much for staying with us!
by A traveller
Posted Mar. 4, 2024 on Expedia
The bathroom was clean the bed rooms were clean in the breakfast was good
Comment from Hotel Management
Mar. 5, 2024 by Nikki Gates, Hotel Management
Thank you for the compliments. We hope to be able to host your next visit.
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Tyler Beck - General Manager, Hotel Management
Thank you so much for taking the time to share this feedback! We're very happy that you enjoyed your experience with us.
by A traveller
Posted Mar. 2, 2024 on Hotels
Would be better if the tv was a smart tv
Comment from Hotel Management
Mar. 3, 2024 by Tyler Beck - General Manager, Hotel Management
Thank you so much for your feedback! This is an amenity we're definitely looking at getting for our guests. I'm sorry that it wasn't available during your visit, but I do hope we get to host your next stay in Plano.
