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Holiday Inn Garland by IHG

3.0 star property
3-star hotel near Hawaiian Falls Garland

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Photo gallery for Holiday Inn Garland by IHG

Exterior
Exterior
Meeting facility
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5110 N George Bush Fwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪7 min walk‬
  • Place, Hawaiian Falls Garland
    ‪20 min walk‬
  • Place, Firewheel Golf Park
    ‪20 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Living Area)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Living Area)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(78 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Garland

Heart of Garland.You'll find Hawaiian Falls Garland and Firewheel Golf Park within 3 miles (5 km) of this hotel. Firewheel Town Center Mall is within 3 miles (5 km) and Lake Ray Hubbard is within 9 miles (15 km).

What's nearby

  • Curtis Culwell Center - 7 min walk - 0.6 km
  • Hawaiian Falls Garland - 20 min walk - 1.7 km
  • Firewheel Golf Park - 20 min walk - 1.7 km
  • Lake Ray Hubbard - 7 min drive - 14.4 km
  • University of Texas at Dallas - 12 min drive - 18.1 km

Getting around

  • Shiloh Road Station - 6 min drive
  • Dallas Union Station - 24 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 37 min drive

Restaurants

  • ‪Lazy Dog Restaurant & Bar - ‬1 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪In-N-Out Burger - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk

About this property

Holiday Inn Garland by IHG

3-star hotel near Hawaiian Falls Garland
Holiday Inn Garland by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4112 square feet (382 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Garland by IHG. Self parking is free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4112 sq ft of conference space
  • 382 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn Garland by IHG offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

This Garland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99 to 15 per person
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garland Holiday Inn
Holiday Inn Garland
Holiday Inn Hotel Garland
Holiday Inn Garland Hotel Garland
Holiday Inn Garland Hotel

Holiday Inn Garland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 553 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities
Bath tub drained slowly such that I was standing in water above my ankles. Service desk didn’t offer assistance when they might have. Advertised amenities, pool, fitness center and onsight restaurant were not available due to renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Himanshu

No one from the hotel communicated that the hotel was undergoing renovations and that all hotel amenities were closed. This hotel is a mess
Stayed 2 nights in Nov 2025

8/10 Good

LYDIA L

Stayed 2 nights in Nov 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2025

2/10 Terrible

Gregory

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was a demolition site. No pool, hot tub, no breakfast, no front desk. Lobby bathrooms closed with a sewage smell wafting down the plastic covered hallway to the elevator. Our bathtub had rust spots. Paint chipping off the walls. The coffee maker spewed coffee and filled the cup with grounds. The beds were nice. The clock didn’t work, but the tv worked. We took photos but can’t post them here. Will not be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 3 nights in Aug 2025

8/10 Good

Mary

Travelled with family
Liked: Staff & service, room comfort
Despite all of the renovations and noise everything else was good.
Stayed 3 nights in Nov 2025

6/10 Okay

Melvin

Stayed 1 night in Nov 2025

2/10 Terrible

Alicia

Stayed 1 night in Nov 2025

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was in renovation and that was not expressed when we booked our stay. We paid full price. When we got to the hotel we had been traveling for over 24 hours (sleeping in airport) because of a connecting flight cancellation, and we were exhausted. Otherwise, when I entered the hotel and saw the condition, I would have tried to book elsewhere. There was only one elevator, the entire lobby was being renovated and there was plastic wall tarps hanging in an entrance way to the elevator. There were no bathrooms open on the first floor, The indoor pool and jacuzzi (which were heavily advertised) were being maintained, they were drained, and unavailable as well (but I didnʻt see anyone working on them). The front entrance doors were inaccessible and you had to enter from a side door. The receptionist was located by this side door and was set-up on a small podium, and there was only one receptionist during shifts. I will say I felt for them and they did their best to accommodate. The dining area was situated in a small conference room off the lobby that was being renovated. The breakfast choices were limited and mediocre, and we paid extra for the breakfast. I will say that the woman, I wish I could remember her name, who served us was sweet, kind, and the best part of our stay. The room itself was fine and the beds were comfortable. The downstairs lobby area was messy and some garbage was left unattended, but the hallway to our room and the room itself was clean.
Stayed 7 nights in Oct 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Construction presented problems.
Stayed 1 night in Nov 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Staff & service, amenities
During my stay, there was construction work going on. I was assured that it would not affect my stay, however the next morning at 7 AM we were awoken loudly with banging from the downstairs construction zone. The breakfast area was not even set up ,it would be inconceivable to even have a conversation with all the loud banging, and we decided to have breakfast elsewhere. I was told because I paid for breakfast I would be receive a refund. I would also get 50% off of my stay. I was told I need to call Expedia and that they would get a hold of them. Expedia has reluctantly tried several times to get a hold of this location of Holiday Inn. However, I still have not received that refund.
Stayed 1 night in Oct 2025

8/10 Good

LYDIA L

Stayed 2 nights in Oct 2025

8/10 Good

Deborah, Plano

Stayed 1 night in Oct 2025

10/10 Excellent

MaReshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quietest there
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Judi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under renovation which required some detours of some areas, including front desk, dining area etc. Even through the somewhat chaotic work space, every employee we encountered was exceptionally friendly and accommodating. The front desk girl, Christine, was beyond pleasant and hospitable. We had a minor incident with our key cards/ door lock as we returned from an outing one evening. Our cards would not unlock our door. My husband went down to get help from staff and returned with a very nice gentleman (sorry I failed to get his name). He was able to get us into our room for the night. The following morning, a maintenance staff came and replaced the batteries in our door lock. The dining area was temporarily moved into a banquet room due to the construction work. It was clean and tidy and the sweet server lady was wonderful. Breakfast was hot and excellent. Our room was very efficient and comfortable, however the bed was a little firm for me, but my husband thought it was comfortable. Everything was found to be clean. The shower was nice with plenty of hot water. Water pressure was perfect. Parking was easy and they had plenty of carts to carry our luggage inside on. All in all, we were happy with our stay and would recommend this Holiday Inn to anyone. We plan to book this hotel again when we are in the area.
Stayed 2 nights in Oct 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
Room needs renovation
Stayed 1 night in Oct 2025

8/10 Good

Rymel Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay in the room, quiet and clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return
Stayed 3 nights in Oct 2025

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
I attended an event at Curtis Culwell Center, and from the hotel is about a 20-minute walk. On the way, there are plenty of restaurants and coffee shops. The staff were amazing and helpful, considering the busy weekend that I was there.
Stayed 1 night in Oct 2025

6/10 Okay

Isabelle

Business traveller
Should upgrade the whole hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Merce

Stayed 3 nights in Oct 2025

10/10 Excellent

Erik

Stayed 3 nights in Sep 2025

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has always been my go to when I come to Garland. Check in was quick and easy. I am never disappointed in my room. My only thing is I love the hot tub there. I just wish there was like maybe an hour after close for just adults to relax. But other than that, everything was ok.
Stayed 1 night in Oct 2025