Ratings based on 445 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024 on Expedia
This property has gone through quite a few changes, but not necessarily for the better. I booked a business room thinking it would be decent, but I was wrong. I booked through Expedia and paid online, but when I got to the hotel they requested an additional $100, which they stated was supposed to be on the website but wasn’t. The toilet barely flushed and the place is run down. The only reason I stayed was the other hotels were booked for a College Basketball tournament. Needless to say, I won’t be staying there again.
Comment from Hotel Management
Mar. 18, 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the inconvenience and disappointment you experienced during your stay. It's regrettable to hear that the condition of the room did not meet your expectations and that you encountered issues with the additional charge. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Apr. 10, 2024 by Hotel Manager , Hotel Management
Dear Michael,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A traveller
Filthy room
Posted Feb. 29, 2024 on HotelsThe room we got was disgusting. I believe the hotel had it posted that there are renovations going on, but the cleanliness of the room was horrifying. Upon entering we saw handprints on the headboards of one of the beds, and the bathroom was just covered in either dust or some other white residue. The inside of the toilet was disgusting and overall i think i felt dirtier in the room than anywhere else on my trip. Our door was also missing the top lock so i felt a little uneasy.
Staff seemed pretty nice during check in and check out.
If i was not just staying one night I probably would have brought up the condition of the room, but i was so tired from driving i didn't bother. I probably won't return if I'm ever in the area. If the hotel reads this, please make sure your rooms are clean before filling them.
Comment from Hotel Management
Mar. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear about the issues you encountered during your stay. Providing a clean and comfortable environment is our top priority, and we apologize for falling short of your expectations. Your feedback is invaluable, and we will address these concerns with our housekeeping team to ensure they are rectified promptly. We appreciate your kind words about our staff and hope to have the opportunity to regain your trust in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.Sincerely, Hotel Manager
by A traveller
Posted Feb. 10, 2024 on Expedia
Like the fact that everything is in walking distance
Comment from Hotel Management
Mar. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,We're glad to hear that you appreciated our convenient location! Thank you for taking the time to share your feedback, and we hope to welcome you back again soon.Sincerely, Hotel Manager
by A traveller
Posted Feb. 5, 2024 on Hotels
Days Inn is under management. Nevertheless, the hotel still isn’t very clean. I’m not sure they have housekeeping- room and carpet is dirty!! Just stay somewhere else’s
Comment from Hotel Management
Mar. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear about your experience at our Days Inn. Cleanliness is a top priority for us, and we apologize for falling short of your expectations. We have taken note of your feedback and will address it with our housekeeping team to ensure that such issues are not repeated in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
by A traveller
Posted Jan. 20, 2024 on Expedia
Poor service and none of the properties amenities were available
Comment from Hotel Management
Mar. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the inconvenience you experienced during your stay. Providing excellent service and access to amenities is our priority, and we regret falling short of your expectations. We will address your concerns with our team to ensure improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
by A traveller
Posted Dec. 29, 2023 on Expedia
Started shower and yellow water came out and NEVER got hot
by A traveller
Posted Nov. 27, 2023 on Expedia
Cleanliness is an attitude that generally reflects management...
Work on the management at this location and cleanliness will not be an issue.
by A traveller
Posted Nov. 12, 2023 on Expedia
by A traveller from Danville
Posted Nov. 10, 2023 on Expedia
Room may seem cheap but the deposit is ridiculous. Clean quiet
