Ratings based on 576 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Hotels
Very clean and comfortable.
Comment from Hotel Management
Mar. 4, 2024 by E. Rinehart, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
by A traveller
Posted Feb. 17, 2024 on Expedia
Very nice, comfortable, clean, safe.
Comment from Hotel Management
Feb. 19, 2024 by E. Rinehart, Hotel Management
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!
by A traveller
Posted Feb. 12, 2024 on Expedia
The staff were extremely helpful with anything we neeeded. The breakfast buffet in the morning was fantastic with a large selection of food. The room was one of the cleanest hotel rooms I've seen. I would definitely stay here again.
Comment from Hotel Management
Feb. 13, 2024 by E. Rinehart, Hotel Management
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. I will make sure that the front desk knows how much you appreciate them. We hope to see you again soon!
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by E. Rinehart, Hotel Management
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DAYTON-CENTERVILLE.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.
by A traveller
Posted Feb. 8, 2024 on Expedia
The property was very clean
Comment from Hotel Management
Feb. 8, 2024 by E. Rinehart, Hotel Management
Thank you for taking to the time to give us your feedback. We appreciate your response greatly and we are glad to hear that you had an enjoyable stay with us. We hope to see you again soon!
by A traveller
Our stay
Posted Feb. 7, 2024 on HotelsHotel was beautifully appointed and very clean. However, the bed was very uncomfortable (sagged and had poor support) and the thermostat in the room would not adjust below 70°. We normally set our temp at home to 66° at night and with the only blankets in the room being down alternatives, it was very difficult to get any sleep.
Comment from Hotel Management
Feb. 7, 2024 by E. Rinehart, Hotel Management
Thank you for taking the time to complete a brief survey regarding your recent stay with us. We are delighted you enjoyed your stay. I will pass your comments on to our maintenance team so we can have them addressed in a timely manner. We do hope you chose to stay with us again, so we can exceed your expectations. If there is anything I can do for you, please feel free to contact me.
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 7, 2024 by E. Rinehart, Hotel Management
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We hope to see you again soon!
by A traveller
Grat place to stay
Posted Feb. 2, 2024 on HotelsVery clean throughout the facility. Spacious room with 2 queen beds and large bathroom. The breakfast was outsstanding--great selection and very tasty. Would highly recommend.
Comment from Hotel Management
Feb. 2, 2024 by E. Rinehart, Hotel Management
Thank you for taking the time to write nice comments about our staff. I am pleased to read that you feel there is consistency at our hotel with customer service. We appreciate your business and the time you spent to write this review. I hope to welcome you back again soon!
by A traveller
Posted Jan. 27, 2024 on Expedia
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Comment from Hotel Management
Jan. 29, 2024 by E. Rinehart, Hotel Management
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again. We hope to see you again soon!
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by E. Rinehart, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
