Ratings based on 926 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Expedia
The heat didnt work in the room
Comment from Hotel Management
Feb. 24, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the heat not being functional. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. In regards to your feedback, I have notified the staff of your concerns in an effort to have them addressed. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Red Roof Management
by A traveller
Posted Feb. 19, 2024 on Expedia
Heater and air conditioner missing knobs and taped together
Comment from Hotel Management
Feb. 20, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Trudy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the missing knobs on the heater and the A/C. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Dayton North Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Dayton North Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A traveller
Posted Jan. 23, 2024 on Expedia
When we arrived at our first room the linens were filthy and the heat didn't work in the room then they put us in another room and the heat worked but the sheets had hair and blood stains on them so I had to call to the front desk and they just brought me sheets and made me change them myself
Comment from Hotel Management
Jan. 23, 2024 by Kerry-Lee RediResponse Specialist , Hotel Management
Dear Timothy,It's sad to see your most recent experience with us at the RED ROOF INN DAYTON NORTH AIRPORT was poor as reflected in your low scoring. You indicated the uncleanliness and the heat not working. Please accept our sincerest apologies as this is not the experience, we intended for you. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better here at Red Roof.Thank you for voicing your concerns. All the best in your future travels.Sincerely,Red Roof Management
by A traveller
Posted Jan. 17, 2024 on Expedia
The room was cold. There was no refrigerator.
Comment from Hotel Management
Jan. 18, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Mehmet. Myself and the staff at the Red Roof Inn Dayton North Airport appreciate your 3/5 score following your stay. You stated that the room was cold and the lack of a refrigerator hindered your stay. In the future, should you require that amenity, please explore our various room options and choose the one that best suits your preference. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Red Roof Management
by A traveller
Posted Nov. 12, 2023 on Expedia
Comment from Hotel Management
Nov. 13, 2023 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Trevallian. The staff and I at the Red Roof Inn Dayton North Airport were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A traveller
Posted Oct. 30, 2023 on Expedia
I recently stayed at Red Roof Dayton airport on Miller Lane Ohio and would like to bring attention the deplorable conditions of this property.
I was given room 123 to stay in for 4 nights. Entering the room it smelled musty dirty and like a wet dog. While I understand that this is a pet friendly property it was obvious that this smelled more like a pet shelter than a guest room.
The following were my observations of the room:
• The small carpeted area was filthy and appeared to have never been cleaned
• The ceiling of the room had major cracks and the paint was peeling off
• The bed covering was dirty with stained mud on it
• The towels were dirty
• The shower barely had any water pressure or any hot water and showering was next to impossible
• The lamp in the room was covered in rust and the shade was stained and torn
• The rooms heater/air conditioner had its panel smashed out and was impossible to control or know the temperature
• The bedside table had the front plugs smashed out and the plug for it was torn off
• The inside of the bathroom door had been chewed at and scratched like a dog was left trapped in the bathroom
• The lights above the bed had the majority of the bulbs missing
• The toilet paper roll holder was basically hanging off the wall
• The door to the room would often malfunction and lock with the deadbolts and it took repeated times to get them to retract
by A traveller
Posted Oct. 28, 2023 on Hotels
Comment from Hotel Management
Oct. 31, 2023 by Tianna RediResponse Specialist, Hotel Management
Hello Kendra,Thank you for taking a moment to complete our survey at the Red Roof Inn Dayton North Airport. I was disheartened to see your stay resulted in a 2/10 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Oct. 23, 2023 on Hotels
Comment from Hotel Management
Oct. 24, 2023 by Tianna RediResponse Specialist, Hotel Management
Hello Carl,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
