Ratings based on 810 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from WILMETTE
Posted May 11, 2024
by A traveller
Posted Mar. 18, 2024
Quick check in, friendly staff, clean establishment.
Comment from Hotel Management
Apr. 4, 2024 by Jennifer, Hotel Management
Thank you for choosing Country Inn and Suites. We hope to see you again!
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Jennifer, Hotel Management
Thank you so much for choosing our hotel. Hope to see you again soon
by A traveller
Posted Feb. 16, 2024 on Expedia
Love that they have the pool open till midnight
Comment from Hotel Management
Feb. 21, 2024 by Jennifer, Hotel Management
Thank you so much for staying with us! We hope to see you again soon!!
by A traveller
Posted Feb. 9, 2024 on Hotels
The staff was wonderful during check in.
Wifi was very unstable. I have to go find somewhere to finish a project because I need the WiFi.
Comment from Hotel Management
Feb. 12, 2024 by Jennifer, Hotel Management
I'm very sorry the wifi wasn't acting properly. I will definitely look into the issue. Thanks for the feedback
by A traveller
Not again
Posted Feb. 8, 2024 on HotelsEmployees were friendly. Room was clean. No water pressure. Hardly any hot water. Bed sucked. Lobby smelled like weed. We had to book last minute, so didn’t have many options. Won’t stay again
Comment from Hotel Management
Feb. 12, 2024 by Jennifer, Hotel Management
I apologize for the issues with your stay. I will look into this and correct the issues
by A traveller
Would not recommend
Posted Jan. 30, 2024 on HotelsMy room was dirty, stains on carpet, food was cold and dirty eating area. Broken vending machines. Loud kids running the halls during the night. Towels had holes in them .
Comment from Hotel Management
Feb. 5, 2024 by Jennifer, Hotel Management
I'm very sorry for your not so pleasant experience, I will work hard with my staff to improve!!! I apologize on behalf of my whole staff
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Jen, Hotel Management
Thank you for your feedback!!
by A traveller
Posted Jan. 29, 2024 on Hotels
Kids enjoyed the pool, the water was warm but the pool was small and there were no towels. We went down for breakfast in the morning there was nothing left and they didn’t refill anything and then when we went back to our room our keys had already been disabled and we couldn’t get in our room. The housekeeper let us back in our room. Probably wouldn’t stay here again has to be better choices in the area.
Comment from Hotel Management
Feb. 5, 2024 by Jen, Hotel Management
I'm very sorry for your experience with the hotel. I will work diligently to improve and be better! Thank you for your feedback
by A traveller
Posted Jan. 26, 2024 on Expedia
Friendly and clean. Fit my needs for two weeks.
Comment from Hotel Management
Feb. 5, 2024 by Jennifer, Hotel Management
Thank you for your feedback! We appreciate your business and look forward to seeing you again!
