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"Our experience was fantastic! We called a few hours prior to check-in to see if we could park our car there early, and got a lovely man named Ronnie on the phone. He was so polite, helpful, and friendly. He let us know our room was already ready, that our reservation (through Hotels.com) included parking, and that we could come park immediately. When we checked in the front desk staff was upbeat and friendly, efficient and competent. Complimentary water and billable bottles is such a convenient and great touch! The room was clean minus a couple pieces of hair on the bathroom door. The view was of an adjacent apartment building so not ideal, but we were only in the room to get ready and sleep. We could hear the elevator which was close to our room, but we slept well anyway. Nespresso machine in the room was so pleasant in the morning. The hotel was a short walk to House of Blues where we saw a concert. Try the Foundation Room's black truffle "frites." They were to die for. The location cannot be better in my opinion. There are lots of cool sights and restaurants, close parking that you can valet or self-park, etc."