Compare Svalbard Hotels

"Yes and yes"

"Friendly "

"I checked in on Monday, 9 March 2026. The two front desk agents, Therese and Joan were amazing. Both were attentive and made everyone feel welcome. Therese checked me in directly and Joan stopped by to offer conversation as well as a warm welcome. Great start to the stay! The room itself was fine. Clean and we'll attended. The bed wasn't anything spectacular, which you might hope for at this price point. I was out on adventures (snowmobiling, wandering, etc.) so I never had an opportunity to utilize the sauna and jacuzzi. However, I met a couple who had used it and said that it was enjoyable. Breakfast was included and was delicious. I had a burger and drinks at the bar and these were good as well. My only curiosity is they have a beautiful dining room with great views that is only open during breakfast and dinner hours. It closes at 10 am and reopen at 6 pm, so it basically sits empty for 8 hours a day. It would be nice to be able to sit in this space during the day to have a cup of coffee, etc. Seems a bit underutilized. The staff were amazing. Everyone I encountered was attentive and thoughtful. Camila checked me out, as well as offered me a cup of coffee while I wanted for transportation to the airport. The location is stunning as well (walking distance to the high street as well as the sea). Highly recommended. I cannot wait to return!"