Ratings based on 457 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Nice hotel, but very very dirty

Posted Feb. 7, 2024 on Hotels
Nice hotel, with friendly staff, well located, in the center of Divonne, close to the shops and the famous Sunday market. But when it comes to cleanliness, omg, I think they have never, ever cleaned the rugs..
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 8, 2023 on Hotels
5 out of 5
by A traveller

Posted Jul. 15, 2023 on Hotels
Wonderful hotel
5 out of 5
by A traveller

European vacation

Posted Jul. 7, 2023 on Hotels
The staff were so accommodating and the hotel was in an excellent condition.
1 out of 5
by A traveller

Posted Jun. 30, 2023 on Expedia
This is more of a hostel than a hotel. The hallways smell dirty and the rooms look different than the website. I won’t be staying there again.
1 out of 5
by A traveller

Posted May 24, 2023 on Expedia
We only stayed one night before a flight so it was good for that purpose. They do need to clean common areas (vacuum the carpets) better, but the room was good. The restaurant the receptionist recommended was actually closed on Monday (as were others in the area) so we ended up driving to dinner.
4 out of 5
by A traveller

Posted Sep. 29, 2022 on Expedia
Very quiet, the little town is adorable! We were not aware we were in France until we got to the store and we tried to communicate. Transportation was a challenge but once we oriented ourselves it went great!
5 out of 5
by A traveller

Posted Mar. 1, 2022 on Hotels
Comment from Hotel Management
Mar. 7, 2022 by Silvana , Hotel Management
Bonjour, Nous vous remercions pour votre commentaire. Nous sommes ravis que votre séjour parmi nous correspondait à vos attentes. Au plaisir de vous revoir parmi nous, Cordialement,
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 16, 2021 on Hotels
4 out of 5
by A traveller

Posted Mar. 11, 2020 on Expedia
Very friendly and helpful staff. Comfortable room - we appreciated the mountain view. We couldn’t understand the heating controls so unable to turn down the heat. Otherwise very pleasant stay.
Comment from Hotel Management
Mar. 11, 2020 by Rivo, Hotel Management
Hi, We say thank you for your appreciation, we will do the best especially for the heating but also for all things here. Wishing you to come back to our residence. Kind regards and wishing you a pleasant day