Convenience is the best feature of this hotel. Very helpful staff. I booked the wrong date (due to multiple flights and time zones confusion) and Nazmul was great changing our date to a day early, when we actually showed up. I was very grateful for that.
Tea/coffee area was on top of a mini fridge, and the outside fridge heat was heating up the milk/creamer on top, so I didn’t want to use it. It would be nice to have breakfast included in the price as it’s quite expensive, but I guess you pay for the convenience of not having to leave the airport.
The room is quite soundproof, in terms of not hearing the crowds (that you can see out the window) and the planes, but there were occasional random loud bumps and voices from the hallway.
Didn’t use the facilities, but had a look at the pool and the gym and it all seemed to be well equiped.
The room was clean, beds comfy and the shower was great. I was a bit cold in the room and couldn’t work out how to change the thermostat, or if it’s possible. A manual of some sort would be good. There is a wooden cube in the room, with QR codes on it for room service and some other things, but no user manual, which would be handy. You can call the service desk, and ask, I guess, but it would be more convenient if the room contained instructions.
All in all, it was easy and convenient and a positive experience, overall.