See all properties

Shangri-La Dubai

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Hypo-allergenic bedding, minibar, in-room safe, desk
Outdoor banquet area
Picture-Perfect Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, City Walk
    ‪14 min walk‬
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Burj Khalifa
    ‪1 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(62 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Burj Khalifa View)

Deluxe Room, 2 Single Beds (Burj Khalifa View)

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

Ad

Ciel Dubai Marina, Vignette Collection by IHG

Dubai Marina
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 112 reviews
The price is CA $191
CA $241 total
includes taxes & fees
May 23 - May 24
Ciel Dubai Marina, Vignette Collection by IHG

About the area

Dubai

City center retreat .Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. City Walk and Museum of the Future are also within 2 miles (3 km).

What's nearby

  • City Walk - 14 min walk - 1.2 km
  • Dubai Mall - 1 min drive - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 1 min drive - 1.7 km
  • Burj Khalifa - 1 min drive - 1.7 km
  • Emaar Square - 2 min drive - 2.0 km

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk

About this property

Shangri-La Dubai

Family-friendly 5-star hotel near Dubai Mall
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 302 guestrooms or units
  • 5 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Bar by the pool
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Signature Suite, 1 King Bed (Maharaja, Burj View) | Balcony
Taj Dubai
Downtown Dubai
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,007 reviews
The price is CA $140
CA $179 total
includes taxes & fees
Jun 1 - Jun 2
Taj Dubai

Property amenities

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Renovations and closures

The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

How close is Shangri-La Dubai to the airport?

Shangri-La Dubai is 9.6 mi (21-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Dubai?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Jun 9, 2026 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Dubai have an airport shuttle?

Shangri-La Dubai offers an airport shuttle 24 hours a day, on request, for a charge of AED 350 per vehicle, one-way.

How close is Shangri-La Dubai to the beach?

This hotel is 14.4 mi (24-min drive) from Marina Beach and 2.4 mi (8-min drive) from La Mer North Beach. Don't forget your sunscreen!

Does Shangri-La Dubai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Dubai, but buffet breakfast is offered for a fee of AED 150 for adults and AED 150 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Dubai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Shangri-La Dubai?

This hotel offers free self parking and valet parking.

Does Shangri-La Dubai have a pool?

Shangri-La Dubai features an indoor pool, an outdoor pool, and a children's pool. One of the pools will be unavailable from April 15 2026 to May 31 2026 (dates subject to change).

Does Shangri-La Dubai have a restaurant?

Shangri-La Dubai is home to Dunes Cafe, which features international cuisine. One of the dining venues will be unavailable from April 15 2026 to May 31 2026 (dates subject to change).

Does Shangri-La Dubai have a spa?

Pamper yourself with a day at Chi, where you can enjoy facials, Thai massages, and body wraps.

How close is Shangri-La Dubai to downtown Dubai?

Shangri-La Dubai is 4.7 mi away from Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1381 out of 1634 reviews
Rating 8 - Good. 151 out of 1634 reviews
Rating 6 - Okay. 53 out of 1634 reviews
Rating 4 - Poor. 22 out of 1634 reviews
Rating 2 - Terrible. 27 out of 1634 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Jawad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff. Breakfast was perfect
Stayed 4 nights in Feb 2026

10/10 Excellent

Tina

Stayed 8 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Sam

Stayed 4 nights in Jan 2026

10/10 Excellent

Tahir

Liked: Cleanliness, property conditions & facilities
Customer service
Stayed 4 nights in Jan 2026

10/10 Excellent

Bledar, Bronx

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazon experience.
Stayed 6 nights in Jan 2026

8/10 Good

Farook, PRESTON

Stayed 2 nights in Feb 2026

10/10 Excellent

Noor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Stayed 6 nights in Jan 2026

10/10 Excellent

Marilag

Liked: Cleanliness, amenities, property conditions & facilities
The friendly stuff. I didn't like the view from my room so I asked to be moved to a room with a nicer view and they did accommodate my request with no problem. We were leaving the hotel early for our departure so Jeanette from the Club Lounge offered to prepare a breakfast to go. Which we did receive at 5am in our room. Luz from the check in counter was also very friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy, Trinity

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent sized and clean rooms, v good breakfast and restaurant options, very helpful and attentive staff (without over doing it). A real tribute to management.
Stayed 4 nights in Feb 2026

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed!
Stayed 2 nights in Feb 2026

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
We had an amazing time at this hotel. I ordered some roses and some chocolate covered strawberries and some wine and it blew my wife away. The attention to detail the caring and the effort put by the entire staff was amazing. The grounds were flawless everything was clean, and the staff could not have been more helpful. I would recommend this hotel to one of my friends or family.
Stayed 5 nights in Jan 2026

6/10 Okay

Sonia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was great and very attentive but the room didn’t meet my expectations. The water in the bathroom was not very comfortable as it didn’t reach hot levels
Stayed 4 nights in Jan 2026

10/10 Excellent

PATRICK, Brooklyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and frriendl. Kareem, Mustafa and Sayed at front desk in particular. Breakfast was better than Waldorf Astoria in DiFC. Also doorman Khodorahm very helpful and warm. Overall excellent experience
Stayed 3 nights in Jan 2026

10/10 Excellent

ALEJANDRO, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
More than excellent!!
Stayed 4 nights in Nov 2025

6/10 Okay

Siyyid

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is old and it feels tired. Very dated Sauna and steam area with showers that require refurb. The rooms are ok. We had some issues with a faulty sink but it was seen to. The front desk staff were excellent, had they been rude in any way, I would've cancelled. They did their best.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 5 nights in Jan 2026

10/10 Excellent

Houssam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the team was more than great
Stayed 8 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were awesomely accommodating and helpful throughout our stay. Our room was comfortable and clean. The view of Dubai’s iconic Burj Khalifa from our room window made our stay more memorable. The breakfast buffet was exceptional! A true 5-star hotel!
Stayed 3 nights in Jan 2026

10/10 Excellent

Lumed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Stayed 6 nights in Dec 2025

10/10 Excellent

Timothy Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Everything - room, food and most of all the level of excellence in the staff. This Shangrila takes the Expedia VIP program to heart. I was provided with incredible perks. Instead of a room upgrade (because my room was amazing already), I was able to get Horizon Lounge access instead. The lounge experience here is 5 stars. Amazing breakfast, afternoon tea/snacks and evening cocktails. The Lounge staff about the best I’ve ever encountered. Such a great stay overall. Location is also excellent for anyone doing business in DIFC or near Burj / Business Bay. Well done, Shangrila!
Stayed 5 nights in Jan 2026

10/10 Excellent

Nikita

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

4/10 Poor

Rajeev

Stayed 5 nights in Jan 2026

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Delicious food. Wonderful experience
Dunes Cafe
HOi An
View from our room
Stayed 6 nights in Jan 2026