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MainStay Suites Dubuque at Hwy 20

2.5 star property
Hotel perfectly located for exploring Dubuque

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Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Free continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
1275 Associates Dr, Dubuque, IA, 52002
  • Place, Welu Park
    ‪11 min walk‬
  • Place, Usha Park
    ‪12 min walk‬
  • Place, Kennedy Mall
    ‪4 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 46 sq m
  • 10 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Dubuque

Heart of Dubuque.You'll be within half a mile (1 km) of Welu Park and 2 miles (3 km) of Usha Park with a stay here. Teddy Bear Park and Riley Park are also within 2 miles (3 km).

What's nearby

  • Welu Park - 11 min walk - 1.0 km
  • Usha Park - 12 min walk - 1.1 km
  • Teddy Bear Park - 2 min drive - 2.2 km
  • Riley Park - 3 min drive - 2.1 km
  • Kennedy Mall - 4 min drive - 1.8 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Your Pie Pizza - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive

About this property

MainStay Suites Dubuque at Hwy 20

Hotel perfectly located for exploring Dubuque
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Dubuque at Hwy 20. Self parking is free.

Smoking is allowed in designated areas at this Dubuque hotel.

  • 75 guestrooms or units
  • 3 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

Reviews

MainStay Suites Dubuque at Hwy 20 Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 161 out of 561 reviews
Rating 8 - Good. 169 out of 561 reviews
Rating 6 - Okay. 106 out of 561 reviews
Rating 4 - Poor. 73 out of 561 reviews
Rating 2 - Terrible. 52 out of 561 reviews

Reviews

4/10 Poor

Debra

Travelled with family, Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Close to hospital. Arrived 30 minutes early. Would NOT let us check in. Waited in lobby. Checked into 206 room had dirty towels on floor & counter. Another guests toiletries on counter. Rechecked us into 304. Coffee maker, counter & backsplash dirty.Toilet ran all night. Breakfast was VERY limited. When taking elevator up to room, staff pushed in 3 laundry carts,left us waiting. RUDE, what about customer service. We will NOT return.
Stayed 1 night in Aug 2025

8/10 Good

Frank

Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Worst service ever (but the bed was comfie)

The suite was nice, but all kind of crammed together with no divider between the bedroom, sitting room and tiny kitchen. The bed was very comfortable. The kitchen needed more utensils and a frying pan. When I asked for a frying pan, I got a run around about how she would have to ask someone who would have to ask someone else and it would take a while, maybe the next day. I could not understand most of what the staff said and had to keep asking them to repeat themselves. Guests had to dial "0" at the front desk any time of the day or night just to try to get someone there to help them. Sometimes they wouldn't answer or wouldn't come to the desk, just try to take care of it on the phone. Worst customer service ever! During the four days we were there, no one emptied our trash, gave us fresh towels or washcloths, or even asked if the room needed cleaned. We'll never go back there. And heads up, the hotel next door is owned by the same group.
Stayed 4 nights in Aug 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Maranda

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and had broken things in it
Stayed 2 nights in Aug 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Could use some minor maintenance, but overall very clean! Very handy to medical facilities nearby for traveling employees. Need to drive to food options, but no big deal for us.
Stayed 2 nights in Aug 2025

4/10 Poor

DANIEL

Disliked: Cleanliness, property conditions & facilities
Loud. Smelly. Dated.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well worth the price. Everything was clean overall. The only things I have to say that aren't worth 5 stars are that my room had some mold around the jets on the face of the showerhead and that there was a dirt stain on the fitted sheet of the bed. Also, the one interaction I had with someone at the front desk wasn't bad, but wasn't inviting either. I would stay here again because the quality for the price is worth it.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room was not very clean. Floor was sticky, refrigerator leaked
Stayed 6 nights in Jul 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Dominic

Travelled with partner
Liked: Amenities
Good enough for the night I needed, nothing special. Would stay again if needed
Stayed 1 night in Jul 2025

4/10 Poor

Shane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad night

Old food in drawers, no bedding for pullout couch. The chairs had food crumbs on them. The floor did not look clean. I am done with Choice hotels, I thought I would try them again, I was a frequent user several years ago.
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kristine

Travelled with family
Beds were comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay. Staff acknowledged that I was a returning guest.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Given a Dirty Room at Midnight

Took 20 minutes at midnight to check-in. Didn't provide me a receipt because their computer was broken. Couldn't run a credit card for incidentals. Finally got to my room and IT WAS A DIRTY ROOM. I had specifically asked for extra pillows in my booking so obviously they didn't bother to do that as well. Took another 10 minutes to finally get my room. Ridiculous.
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled bad and was very dirty. Front desk people are incoherent and disrespectful. I Wouldn’t stay here
Stayed 1 night in Jul 2025

6/10 Okay

Stephanee

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Amenities
Well maintained
Stayed 1 night in Jun 2025

4/10 Poor

JEFF, College Point

Disliked: Cleanliness, property conditions & facilities
The room could be more clean, there are dirty spots around the room. Sleeping on the bed makes my skin itch, unsure if they changed the sheets for the new customer.
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family and small children
Disliked: Amenities
Bedding was dirty, it had the vibe of a beat up apartment but as it was assumed it is more for long term workers to use the suite we stayed in.
Stayed 1 night in Jun 2025

10/10 Excellent

Creighton

Stayed 1 night in Jun 2025

6/10 Okay

Rosalinda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great rooms, good breakfast. Nice quiet outdoor seating. Staff seems to work with looks of I don't want to be here attitude. We arrived at 2:36 to see if we could check in for 3:00 lady working said I could do it at 3...as we were already in the building I asked to use the restroom and no TP or paper towels. I asked the lady politely and she says oh they are busy cleaning the rooms...I replied so I have to wait...I then see a different worker going to the supply closet and asked him for TP...all this with 90+ weather outside. Also booked 1 night with pay in person option to pay in Cash they would add a $100 deposit...so card it was
Stayed 1 night in Jun 2025

6/10 Okay

Krystol

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room had dirty walls, cabinets, crust on couch.. very dirty. Second room much better.
Stayed 1 night in Jun 2025