Hotel Bannatyne Durham

3.0 star property
3-star spa hotel near Durham University

Choose dates to view prices

Hotel Bannatyne Durham

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Front of property
Premium Double or Twin Room
Restaurant
Hair dryer, towels

Overview of Hotel Bannatyne Durham

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Check out the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Popular LocationDurham Castle3 min drive
  • Popular LocationDurham Cathedral4 min drive
  • Popular LocationDurham University4 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)30 min drive

Room options

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Durham

In Durham .Within 2 miles (3 km) of this Durham hotel, you'll find Gala Theatre Durham and St. Nicholas Church. Durham Indoor Market and Durham World Heritage Site Visitor Centre are also within 2 miles (3 km).

What's nearby

  • Durham Castle - 3 min drive
  • Durham Cathedral - 4 min drive
  • Durham University - 4 min drive
  • Crook Hall and Gardens - 5 min drive
  • Adventure Valley - 12 min drive

Getting around

  • Durham Station - 4 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • The Hop Knocker - 10 min walk
  • The Shoes - 17 min walk
  • Broomside Park Beefeater - 9 min walk
  • The Queens Head - 19 min walk
  • Pizza Hut - 6 min walk

About this property

Hotel Bannatyne Durham

3-star spa hotel near Durham University
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness center, a hair salon, and an elevator. Free self parking is available.

This 3-star Durham hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 10 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 289 out of 773 reviews" "
Rating 8 - Good. 279 out of 773 reviews" "
Rating 6 - Okay. 143 out of 773 reviews" "
Rating 4 - Poor. 41 out of 773 reviews" "
Rating 2 - Terrible. 21 out of 773 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gordon

Business traveller
Liked: Staff & service
Needs a refresh as looking dated and worn, a premier inn would have been better
Stayed 1 night in Jan 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great hotel and staff brilliant
Stayed 1 night in Jan 2024

6/10 Okay

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed in a premium room for a night out in Durham, room very clean, nice shower. Would definitely stay again. Hotel staff very welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel and fantastic staff
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Natasha

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Kicked out within 24 hours, awful awful hotel!!!!
Booked to stay on the 20th Oct, however we couldn't make it due to train cancellations. I phoned Susan who changed our booking to 17th Nov, the new date was agreed twice, I then changed the trains and spa dates for then & booked days off work. Arrived on the 17th to find out we weren’t booked in for that night & they were fully booked. The LOVELY guy serving us said our booking for 17th was changed by Susan to the 10th Nov without informing us. Thankfully he found a room & told us to see Susan tomorrow as she’ll sort an apology for us. After a morning at the spa I had missed calls on my phone, it was Susan asking me to get back to get all our stuff out our room as we can’t stay another night. Our calm spa day was cut very short, went to Susan & she said ‘yeah sorry for the misunderstanding guys’ and waited for us to say ‘that’s fine’ & leave! She blamed us completely, said she never booked us for the 17th even though the proofs on the system. Attitude was awful! Asked for a refund & she said ‘no it was nice enough for us to let you stay last night’! The only apology we got was sorry YOU misheard ME, sorry YOU didn’t understand. We live 2 hours away and she said it’s not that far to go home! Susan also said why would I need to call to say I’ve changed it to the 10th that’s your job! I felt so uncomfortable so stood in the rain for 30mins trying to find another hotel (holiday inn Washington, AMAZING!) Overall an awful hotel being made to feel very small & worthless, never again
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023