Ratings based on 620 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Front Desk Supervisor, Hotel Management
I greatly appreciate your kind review. We look forward to being of service to you in the near future.
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 20, 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
Poor water Pressure
Posted Feb. 25, 2024 on HotelsThis place is built poorly. Barely any water pressure and luke warm heat for water (probably in the name of the “eco-friendly” scam, which is really just a way for them to cut costs), so good luck with getting the conditioner out of your hair ladies. The toilets barely flush too. Ours was also stopped up when we got there. No microwave, and the bathroom vent continually makes a dinging noise all night. And since the door to bathroom is a sliding door, you can’t block it out. Location was nice, and breakfast was ok. But I would choose somewhere else with a real shower next time.
Comment from Hotel Management
Mar. 20, 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
One extremely disappointing stay...
Posted Feb. 21, 2024 on HotelsLet's start with the staff was friendly and professional but the hotel itself was dismal..first the pool heater was broke so the pool was unpleasantly cold and the design of the pool area is down right dumb...not a dry stop in the small place with path ways so narrow anyone looking to keep an eye on their children while staying dry is just, you're out of luck...
The building itself is relatively new but in horrible disrepair....missing signs on the walls, rips in the carpet, broken implements (i.e. plunger, toilet paper roll holder, peep hole)
The staff allowed kids to race electric scooters down the hallway at all times of night and allowed someone to park a 40 foot flatbed trailer across 5 parking spots in the lot most near the building on a night that in got down to freezing and on a local school dance night forcing more patrons to walk much farther
All in all it was horrible, so horrible that my family and I returned to our home to sleep in peace and comfort
Will not be returning to this location nor will I ever recommend it to anyone until serious improvements are made!
Comment from Hotel Management
Feb. 24, 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
Posted Feb. 21, 2024 on Expedia
It is right along the Mississippi River. Our room is spectacular looking right out on the river. On the 9th floor is a lovely lounge/bar with a menu of sharables and a wide selection of cocktails and wine. There is soft jazz playing and a huge floor to ceiling glass window(s) view of the river and a view of Iowa
Comment from Hotel Management
Feb. 24, 2024 by Front Desk Supervisor, Hotel Management
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
Posted Feb. 19, 2024 on Expedia
Great breakfast, although we never got any eggs. Room was clean and spacious. TV did not work. Would of called them but my husband was already asleep.
Comment from Hotel Management
Feb. 24, 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
Posted Feb. 19, 2024 on Hotels
Great, FAST check in! Clean rooms with comfy beds! Love the bar/restaurant options
Comment from Hotel Management
Feb. 24, 2024 by Front Desk Supervisor, Hotel Management
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
by A traveller
Posted Feb. 18, 2024 on Expedia
It’s a great place for a staycation in my area, but also attracts people from out of town because of how nice it is!
Comment from Hotel Management
Feb. 24, 2024 by Front Desk Supervisor, Hotel Management
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
