Ratings based on 953 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Wilmington
Posted Apr. 25, 2024
Gorgeous hotel with amazing indoor patio. Incredible lounge vibe, beautiful room, and delicious breakfast buffet.
Comment from Hotel Management
May 2, 2024 by Front Desk Team, Hotel Management
Hi Carin,Thank you so much for taking the time to reviews us.We are really happy to hear that you enjoyed your stay, namely the decor, patio, room and breakfast. We appreciate your feedback and look forward to welcoming you back to Kimpton Charlotte Square in the future.
by A traveller
Posted Feb. 23, 2024 on Expedia
Lovely property, very helpful, polite and friendly staff. Loved everything about it. Had a great stay.
Comment from Hotel Management
Feb. 24, 2024 by Kimpton Team , Hotel Management
Thank you so much for the feedback, Derek. Looking forward to welcoming you back.
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Yvette, Front Desk Team, Hotel Management
Hi there Rasmus,Thank you so much for taking the time to leave this rating! We are so glad you enjoyed your stay with us, and hope to see you again very soon.
by A traveller
Posted Feb. 19, 2024 on Expedia
Very friendly and helpful staff, specially the manager Callum (hope I’m spelling it right)
Comment from Hotel Management
Feb. 20, 2024 by Samantha, Kimpton Team. , Hotel Management
Thank you for taking the time to provide this wonderful feedback, hopefully we will welcome you back again!
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Kimpton Team , Hotel Management
Thank you so much, Francesco. We are delighted you enjoyed your stay with us and cannot wait to welcome you back
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Front Desk Team, Hotel Management
Hi Piper,Thank you for staying in Kimpton Charlotte Square. I am glad to see that you enjoyed your stay and gave us an almost perfect score. In your opinion, what could we do next time to make this a perfect stay? (as in 5 out of 5 score).
by A traveller
Great hotel and fabulous staff
Posted Feb. 14, 2024 on HotelsLovely hotel but breakfast was disappointing. Buffet style (unexpected for cost of room) - luke warm. Waited half an hour for coffee and order was incorrect.
Ordered a la carte next day and was much better.
Comment from Hotel Management
Feb. 15, 2024 by Kimpton Team , Hotel Management
Thank you for staying with us and sharing the feedback. We are glad you enjoyed your stay with us, however disappointed to read that there was a mix up with your order. Hopefully, we will see you back soon.
by A traveller
Posted Feb. 12, 2024 on Expedia
Brilliant stay loved every minute great service, spa, baba restaurant, breakfast and so central. Will stay again
Comment from Hotel Management
Feb. 12, 2024 by Yvette, Front Desk Team, Hotel Management
Hi there Lisa,We are so glad you had such a great stay!We hope to see you again very soon!
by A traveller
Posted Feb. 5, 2024 on Hotels
Amazing hotel!
Comment from Hotel Management
Feb. 5, 2024 by Kimpton Team , Hotel Management
Thank you so much for a ten star rating, Ria!Looking forward to welcoming you back.
by A traveller
Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 11, 2024 by Kimpton Team , Hotel Management
Thank you for high ranking, Oliver. We are delighted you enjoyed your time with us and looking forward to seeing you again!
