Ratings based on 269 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Expedia
Not very clean. No wash cloths, no soap for hands or shower. No matter, there was no hot water either.
Comment from Hotel Management
Mar. 12, 2024 by Brand Experience Team, Hotel Management
Hi Chris,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A traveller from Spencer
Posted Feb. 27, 2024 on Expedia
by A traveller
Dog hair on sheets and blankets
Posted Feb. 27, 2024 on HotelsDog hair on sheets caused me to have all over rash, brought my own pillows luckily.had to leave next morning had planned on staying 3 nights
Comment from Hotel Management
Mar. 5, 2024 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A traveller
Posted Dec. 14, 2023 on Hotels
by A traveller
Posted Dec. 7, 2023 on Hotels
by A traveller
Posted Nov. 29, 2023 on Expedia
Front desk was very nice and very helpful 👍👍
Comment from Hotel Management
Dec. 7, 2023 by Brand Experience Team, Hotel Management
Hi Markley,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
by A traveller
Posted Nov. 18, 2023 on Expedia
by A traveller
Posted Nov. 16, 2023 on Expedia
This is why it was $51 nothing special. A place to sleep. Very outdated. It’s ok
Comment from Hotel Management
Nov. 28, 2023 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A traveller
Don't waist your money.
Posted Oct. 26, 2023 on HotelsThe room was dirty and dead roaches all over the floor with cheerios. The bathroom smelled like mold and dampened.
Comment from Hotel Management
Nov. 6, 2023 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A traveller
Posted Oct. 15, 2023 on Expedia
Room was clean but bed cover had holes. The lobby and halls smelled of cigar smoke and lobby area smelled of marijuana constantly. The halls looked dirty and the hall ceilings had water damage. Booked a non smoking room but could still smell smoke either from next door or halls. Walls are thin and could hear and literally feel the bumps from wall against our bed. There’s a sign in the lobby that says no refunds or else I would’ve stayed somewhere else, good thing it was a one night stay.
Comment from Hotel Management
Oct. 25, 2023 by Brand Experience Team, Hotel Management
Hi Jesus,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
