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Riad Arabesque

5.0 star property
Family-friendly upscale riad with 2 restaurants

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Photo gallery for Riad Arabesque

Suite (Ambassador) | Pool
View from property
Junior Suite | Living area
Suite (Ambassador) | Living area
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
20 Derb El Miter, Zenjfour - Medina, Fes, 30200
  • Zaouia Sidi Ahmed Tijani
    ‪5 min walk‬
  • Blue Gate
    ‪18 min walk‬
  • Place Bou Jeloud
    ‪20 min walk‬
  • Fes (FEZ-Saiss)
    ‪22 min drive‬

Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Fes

Fes El Bali stay.Within a 10-minute walk of this Fes El Bali riad, you'll find Bab Guissa and Zaouia Sidi Ahmed Tijani. Henna Souk and Al Attarine Madrasa are also within half a mile (1 km).
View more Riads in FesOpens in a new window

What's nearby

  • Zaouia Sidi Ahmed Tijani - 5 min walk - 0.5 km
  • University of Al Quaraouiyine - 7 min walk - 0.6 km
  • Blue Gate - 18 min walk - 1.5 km
  • Bab Ftouh - 19 min walk - 1.7 km
  • Place Bou Jeloud - 20 min walk - 1.7 km

Getting around

  • Fes Station - 15 min drive
  • Fes (FEZ-Saiss) - 38 min drive

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬9 min walk
  • ‪cafe rsif - ‬16 min walk
  • ‪Le Tarbouche - ‬14 min walk
  • ‪Fondouk Bazaar - ‬12 min walk
  • ‪Palais Amani - ‬6 min walk

About this property

Riad Arabesque

Family-friendly upscale riad with 2 restaurants
Riad Arabesque offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and barbecue grills are also featured at the luxury Riad Arabesque. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Fes riad is smoke free.

  • 17 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1870
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Riad Arabesque offers 17 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include bidets and hair dryers. This Fes riad provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

Arabic, English, French, Spanish

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Interior detail

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MAD 40 per night)
  • 24-hour airport drop-off shuttle (surcharge)
  • Secured self parking on site (MAD 40 per night)

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Arabesque

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 450.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 45.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 250 per vehicle (maximum occupancy 2)
  • Secured self parking fee: MAD 40 per night
  • Nearby parking fee: MAD 40 per night (33 ft away)
  • Rollaway bed fee: MAD 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arabesque Fes
Riad Arabesque
Riad Arabesque Fes
Riad Arabesque Hotel Fes
Riad Arabesque Hotel Fes
Riad Arabesque Fes
Riad Arabesque Riad
Riad Arabesque Riad Fes

Riad Arabesque Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 111 reviews
Rating 8 - Good. 30 out of 111 reviews
Rating 6 - Okay. 13 out of 111 reviews
Rating 4 - Poor. 7 out of 111 reviews
Rating 2 - Terrible. 10 out of 111 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elias

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nice place that takes you back in time. Needs all around updating.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Excellent location, aurhentic decor.

Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Athanasios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing 250 years old Riad

As I have said in previous reviews, when it comes to accommodation it is not only about well painted/decorated walls etc. Our stay was amazing, the staff extremely friendly and helpful, and the riad is an experience everyone should have when visiting Morocco. It is a 250 years old Riad with spacious rooms, very clean, tha restaurant is really nice with a traditional menu which really loved it. If we ever come back to Fes it will be our first choice. Thank you for having us and for everything you did for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oktay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saad was the best!
Stayed 2 nights in Dec 2023

10/10 Excellent

TAHIR, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful Riad near old Medina in Fes. The staff is super friendly and very helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Fez. It felt very palatial!!
Stayed 5 nights in Mar 2023

2/10 Terrible

Anna

Stayed 2 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful getaway in a 19th century mansion...eating meals on the terrace overlooking the city is ideal. Staff is very friendly, the common areas are stunning & the breakfasts are delicious.
Stayed 2 nights in May 2022

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner who is always there with a smile made our stay very special. They treat everyone like royalty.
Stayed 3 nights in Apr 2022

10/10 Excellent

Hicham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Elias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly unique place to stay at in Fez

The Riad Arabesque is an old institution in Fez. Celebrities such as Usher, Brad Pitt and George Clooney have all stayed here and it is clear why. The staff are making sure that you feel like you are staying at the house of someone you know rather than at a hotel. It is a personal and genuine experience in all aspects that I can highly recommend.
Stayed 1 night in Jan 2020

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful and the staff is wonderful. Taxi ride to all the more popular area is just about 10-20 MAD.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

2/10 Terrible

kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dangerous people, beware.

Be very careful with this place. The owner works in conjunction with unofficial “guides” who take you to the medina and make hefty commissions on overpriced artisan items. The Riad itself, while aesthetically pleasing on first glance, is severely run down. It smells of mold, is full of huge roaches and has a lot of cosmetic damage and disrepair. Their website advertises a 60 euro massage and hamman as well as childcare. Upon my appointment I learned that there is no childcare and was charged 70 euro (mind you my children were in the room throughout treatment, not exactly the relaxing hour I had planned). The “massage therapist” is not trained and lacks understanding of human anatomy or basic massage technique. The icing on the cake happened after checkout. I prepaid for my 3 night stay over $319. I paid my overcharged 70 euro roach infested spa experience, I requested and paid my final bill after breakfast of over $75 (and conveniently their credit card machine was not working, welcome to Fes). I used her driver to depart. She had the driver pull over on the side of the road with 2 other men and hold my children and I hostage for 40 minutes until she arrived demanding money she claimed I owed her. They would not let us go until I paid her a lousy $30. Her driver then demanded our U.S. passports at which point things took a bigger turn for the worse. I have a case filed against all the people involved including the Riad owner who orchestrated the event. Dangerous people.
Stayed 3 nights in Jun 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great design needs maintenance

Incredible design but some areas need to be updated. Staff were very helpful. Stayed in December so it was quiet but it was very cold in the dining area inside. The staff tried to heat it with gas heaters and they helped us despite our late arrival. It was good and I would stay again but if they updated the bathrooms etc it could be incredible
Stayed 1 night in Dec 2018

2/10 Terrible

Khan, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

We booked 3 rooms with a very high price tag and this was by far the worst hotel experience in Morocco, This is not even a 2 stars rather than 5 stars. Ac was broken, the toilets dirty and leaking, towels with rips, and to top it off the management is very aggressive and don't care to even listen. we are frequented travelers and we will NOT be able to recommend this place even to our enemies and tight how bad this is.
Stayed 2 nights in Oct 2018

10/10 Excellent

HoniB, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So grateful to Mr George, his son Jaafar, Mrs Amina, Mrs. Fatima, Mr Saeed and the rest of the staff. They were amazing and so helpful in everyway. We could not have been more THANKFUL to have had our first experience arriving in Morocco, especially FEZ to be in this Riad and feel safe and comfortable. They were very accomediating in every way and collaborative. Highly recommend it.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Fes!

Amazing hospitality from Ben and his staff.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service

Good food and service

Riad Arabesque was overall a nice Riad. We really enjoyed the food and service during our stay. We had dinner there our first night which was delicious and huge portions, as well as the complimentary breakfast each day which was superb. The cleanliness left a little to be desired, I think a combination of laundry by hand and age of the hotel make it seem less clean than it really is. We also had a cockroach in our tub, but the house is more than a 100 years old and you’re in the middle of the Medina, so that could probably happen anywhere. We booked a double room, not realizing that it didn’t mean just a double size bed, but two rooms. Only the room with the two twin beds had an ac where as the room with a king did not and we were very hot. They were kind and brought us a second fan which definitely helped. The service and owners were lovely.
Stayed 2 nights in Aug 2018

4/10 Poor

eugenia, new york

Disliked: Staff & service, room comfort

do not remind this hotel - it has bedbugs

The Hotel has bedbugs. The sheets had a trace of bloods which I did not pay much of an attention to until I went to sleep - killed myself 3 bedbugs and had to wake up the administrator in the middle of the night as my sleep was ruined. When complained about the bedbugs the reply was " you did not close the window". Although the property is beautiful, I would recommend to stay away from the hotel. In addition, the staff does not speak English much which complicates the communication.
Stayed 1 night in May 2018

2/10 Terrible

Rahia, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible management and run down property. Staff is beyond rude. Food is horrible, made me sick. Please take this property off of Expedia.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Over priced

Over priced. Difficult to find. Very good service but very expensive for what you get. No shower no water in room. Good location next to madina and tannery

8/10 Good

Nad, USA

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely Riad hotel with great parking

Very lovely hotel with nice finishing touches on the public areas and rooms. Booked two rooms for our family and loved that they gave us adjoining rooms without any prodding besides one email (which wasn't responded to). Google maps got us real close to the hotel, then a random guy in the Medina rode with us on the dirt road that gets us to the hotel at the side of the Medina. Great free private parking. There is a separate door that connects the hotel to to interior of the Medina and lots of nice kids nearby to direct you where to go. The 2 hotel staff manager ppl looked really tired when we arrived late afternoon. They were not outwardly friendly. They served us tea and took care of our tour request but not smiley... There wasn't any hot water at night, but it came in strong the next morning. I would recommend this place
Stayed 1 night in Mar 2018