There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Riad Sheryne - Fes.
We booked this property based on the rating and it was a very disappointing experience. Our room was the terrace room (4 flights of stairs). We seemed to be the only guests. We arrived very late at night, so I understand not getting a welcome drink as advertised. However, there was no drinking/bottled water provided either. The room was dusty and the bathroom was terrible. YOU CANNOT CLOSE THE BATHROOM DOOR FROM INSIDE AND LATCH IT. No privacy!!!
The walls were moldy. There were NO BATH TOWELS (only hand towels). No toilet paper holder and the bathroom amenities are packets of Pantene shampoo. The room gets noisy with a banging sound. When talking with the manager the next day, I was told that drinking water would be provided on request only and I had to ask. Amenities like hairdryer is shared and they apparently had a large group the previous night, so all the bath towels were unavailable. The fact that there isnât a latch on the bathroom (important for privacy) and the walls are moldy and rooms are dusty made us cut our stay short and move to a different hotel immediately.
This review is based solely on our experience with the terrace room (one king bed and one twin bed). The owner will very likely not take this feedback and retort as if everything is fine.
However, having stayed in multiple riads in Morocco, we can confidently say that this was a terrible experience. I hope this feedback is taken constructively as the courtyard is nice.
Beautiful courtyard and very tasty breakfast. The room was quiet and comfortable. Staff were very helpful and attentive to our needs. The rooftop terrace provided a lovely view of the surroundings and will be a pleasant place to sit, especially later in the season.
We had a marvellous peaceful stay. The property is beautiful and breakfast was delicious. Our host was extremely gracious and took us (so that we didnât get lost in the maze of streets) to the most wonderful restaurant. His recommendation was superb and my favourite of the trip. In fact, the food was in my opinion better than a very exclusive restaurant we visited in Marrakesh.
Muy buen hotel y trato del personal excelente. La persona encargada estuvo muy atenta y educada. Todo fue perfecto. Eso sĂ, es algo frĂo el alojamiento, pues el calentador es insuficiente y a veces se iba la luz. Por lo demĂĄs, muy buen alojamiento.
We enjoyed our stay. Unfortunately, the AC was not the greatest, and we found sleeping hard due to the heat. The staff were great at lending us their own fan so that we had some air flow to sleep. They were also very accommodating and very helpful.
Great location , nice place , clean room, good AC, and hot shower , nice Morocco breakfast , staff is very friendly , Mohamed the manger of the riad was very helpful and friendly , the Riad is about 10 minutes walk to the blue gate, lots of cafe, restaurants and shops near by. I would highly recommend Riad Sheryne to stay in Fes old medina
Beautiful riad in a great location. The architecture of the Riad is intricate and authentic. Just a five minute walk to the Blue gate. Nicely decorated rooms with lots of Moroccan charm. The mattresses were a lot firmer than we are used to but the beds were very clean. The AC in the room worked great and there was hot water in the shower. The breakfast was nice and the staff were very hospitable.