Ratings based on 302 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 18, 2024
Comment from Hotel Management
Mar. 19, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at The Villages Resort.
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Nice place! A bit dated interiors, but comfortable. Very limited dining in area.
Comment from Hotel Management
Mar. 1, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Feb. 25, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
We had a good stay but we were disappointed the waterpark was closed. There was no notification that it was closed Mon to Thurs and the guy at checkin never told us
Comment from Hotel Management
Feb. 24, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Thank you for letting us know about your experience with us. We hate to see that your recent stay wasn’t all you hoped it would be. We appreciate your comments and this rating and hope you’ll be back to see us again soon at The Villages resort.
4 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
My wife and I enjoyed the property, clean, quiet, and within proximity to places we visited
Comment from Hotel Management
Feb. 19, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Overall experience
Comment from Hotel Management
Feb. 19, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
4 out of 5
by A traveller

Fun place for families

Posted Jan. 26, 2024 on Hotels
Everything at the resort was great. The waterpark was an additional cost which we did not realize until we arrived. The room was great. Only negative was the above neighbors were unbelievably load all night long so sleeping was difficult.
Comment from Hotel Management
Jan. 29, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Villages resort!
3 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. Thanks for sharing your rating.
2 out of 5
by A traveller

Posted Dec. 27, 2023 on Expedia
I have stayed here before and had a wonderful experience. This time it was dirty and hard to get and help. The room was dirty upon our arrival. It had a bag of trash from the previous renter. The guest bath tub was filthy and was stopped up. I called the front desk and asked for someone to take care of the issues. It took them 4 calls and two days to help me.
Comment from Hotel Management
Jan. 29, 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.