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Balcony

3.0 star property
3-star Tuscan hotel near Piazza di Santa Maria Novella

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Photo gallery for Balcony

Exterior
Double Room, Ensuite
Interior detail
Daily buffet breakfast (EUR 10 per person)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Via Dei Banchi 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed, Ensuite

Single Room, 1 Single Bed, Ensuite

Single Room, 1 Twin Bed, Ensuite

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, 2 Twin Beds, Ensuite

Double Room, 2 Single Beds, Ensuite

Double Room, 2 Twin Beds, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, 1 Bedroom, Ensuite

Economy Double Room, 1 Bedroom, Ensuite

Economy Double Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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Exterior

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About the area

Florence

City center stay.A stay at this Historic Centre of Florence hotel places you steps from Basilica of Santa Maria Novella and a 5-minute walk from Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within half a mile (1 km).

What's nearby

  • Via de' Tornabuoni - 1 min walk - 0.1 km
  • Piazza di Santa Maria Novella - 2 min walk - 0.2 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Ponte Vecchio - 6 min walk - 0.6 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence Santa Maria Novella Station - 7 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Trattoria La Madia - ‬2 min walk
  • ‪Shake Cafe - ‬2 min walk

About this property

Balcony

3-star Tuscan hotel near Piazza di Santa Maria Novella
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at Balcony. Parking is available for a fee.

This Tuscan-style Florence hotel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 1972
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Balcony offers 14 accommodations with minibars and safes. 22-inch LED televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 22-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, and debit cards. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property Registration Number IT048017A1EJS2RTK5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 1 October.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balcony Florence
Balcony Hotel
Balcony Hotel Florence
Balcony Florence
Balcony Hotel Florence

Balcony Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 395 reviews
Rating 8 - Good. 159 out of 395 reviews
Rating 6 - Okay. 50 out of 395 reviews
Rating 4 - Poor. 16 out of 395 reviews
Rating 2 - Terrible. 5 out of 395 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

JAIME

Stayed 1 night in Oct 2025

10/10 Excellent

Genene

Travelled with group
Liked: Amenities
Stay was good close to everything
Stayed 2 nights in Oct 2025

10/10 Excellent

carrie ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in great location, convenient to the train station. Staff was super nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Mikaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff was friendly. It was convenient for walking to all the main attractions nearby. The water pressure in the shower was rough and the bathroom/shower were incredibly small. I smacked my elbows many times in the bathroom.
Stayed 2 nights in Oct 2025

2/10 Terrible

Donald, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The owner/manager/staff were great. The facilities lacked. The beds were rock hard. The water pressure other than full cold was almost nil. What was supposed to be hot, wasn't but intermittently warm, cold, warm, etc. The walls paper thin, hearing snoring and bathroom use sounds of others was nauseating.
Stayed 4 nights in Oct 2025

10/10 Excellent

Beth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with GREAT location. We were able to walk to all the locations that we wanted to see. MANY restaurants within 2-3 blocks from the hotel. Front desk staff, I think it was the owner, was very friendly and accommodating despite some language barriers. Provided me with ice daily! Bed was comfortable and shower was ok. Plenty of space in the room. We chose the breakfast for 10Euros daily. It did not have any warm/hot options and limited protein but was enough to start the day. Owner helped us arrange transportation to our next destination at checkout. Would stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lowri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay here a few days ago, and were overall happy with our experience. Friendly staff greeted on arrival, and accommodating to our requests. The room was slightly smaller than envisioned, but for us it wasn’t an issue as were only there as mentioned for 1 night. Clean and comfortable. To note, if you are relying on the hotels hairdryer, it is slightly underwhelming, and a little confusing to operate, but it’s manageable. Overall, great experience & lovely staff. Also, perfect location for exploring all central Florence has to offer.
Stayed 1 night in Sep 2025

8/10 Good

Andrei Ioan, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
The room and location were great. Some staff do not speak English, especially the evening shift, and the elder gentleman working at the reception in the evening was making inappropriate remarks to my friend who I was talking with in the lobby.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to train station. Museums, shopping, and restaurants all within walking distance. Staff was helpful. Breakfast was good. No elevator so had to carry luggage up steps.
Stayed 2 nights in May 2025

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and owners. Excellent location.

Lovely hotel. Its location is excellent, a 10-minute walk from the SMN train station. The room was spacious and beautifully decorated, with a large bathroom. Danielle and her family are very kind and caring. They go out of their way to provide excellent service and make the best recommendations on tourist attractions and places to eat. They also looked after our bags before and after check-in. They speak Italian and English quite well. 100% recommended.
Stayed 1 night in Mar 2025

8/10 Good

Mr.

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Annie Adwoa, Accra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Plenty of dining options around the property Very convenient to and from the train station and places of interest Near the shopping area as well
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevon, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Balcony. Just about everything is a ten to fifteen minute walk from the hotel and there are plenty of dining and shopping options. The owners are very helpful and welcoming!
Stayed 4 nights in Oct 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lauren

Stayed 2 nights in Sep 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel, walking distance from station and many sights and restaurants. Owners lovely. No elevators so had to lug luggage upstairs but overall great
Stayed 2 nights in Oct 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這酒店適合可以接受以下特點的人： 1. 靠近景點們和輕軌，逛到一半還可以回去上廁所 2. 可以接受手動搬行李，因為沒電梯 3. 可以接受戴耳塞/噪音，因為隔音不好 4. 房間空間小，但夠用 另外，check in前到，以及check out後都可以寄放行李，很方便。整體而言我住得很舒服。
Stayed 2 nights in Oct 2024

6/10 Okay

Luz Helena

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
15 - 30 minute walking distance to most tourist attractions. Hosts were very friendly. Continental breakfast of juices, toast, cereal, yogurt and barious pastries.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location!

Great stay in central location. Room was clean and layout was nice. Very friendly staff. Only issue was the shower drained slowly but it didn’t bother us. We would stay again. AC was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated for our late 11 pm check in. Managed by a classy couple, they were very helpful and friendly. Very good room with everything we needed.
Stayed 2 nights in Jul 2024