Ratings based on 909 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from BROOMFIELD
Posted Apr. 21, 2024
Not fancy, but great location for a cruise. Nice folks!
by A traveller
Posted Mar. 30, 2024
The young lady that checked us in, was absolutely delightful
Comment from Hotel Management
Mar. 30, 2024 by Hotel Management , Hotel Management
Dear Norman, Thank you for choosing Extended Stay America. We take pride in providing exceptional service, and we are thrilled our team showed you their best hospitality during your check-in. We will be sure to pass along your compliments. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely,Hotel Management
by A traveller
Posted Jan. 29, 2024 on Expedia
by A traveller from Edmonton
Posted Jan. 28, 2024 on Expedia
Close to the cruise port and beaches.
Comment from Hotel Management
Jan. 28, 2024 by Hotel Management, Hotel Management
Dear Norma, We are pleased everything went great for you during your visit to our city and that our fantastic location, with easy access to the cruise port and beaches, made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
by A traveller
Posted Jan. 27, 2024 on Expedia
The price was high. I do understand that this is dependent on offer & demand, but if the hotel has been selling the rooms at this rate for over 2 years now, CONDITIONS in general could improve. Some Hostels and motels have nicer lobbies, more welcoming, better conditions, cleaner etc.
Comment from Hotel Management
Jan. 28, 2024 by Hotel Management, Hotel Management
Dear Bernardo, Thank you for choosing us. We apologize for any inconvenience you faced during your visit with the room condition and thank you for bringing it to our attention. Our guests' satisfaction and comfort are paramount, and we understand the importance of a flawless accommodation. Our front desk team is always available to help you; never hesitate to speak to them. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management
by A traveller
Posted Jan. 27, 2024 on Expedia
First the good...location very close to Port Everglades for cruise depatures...but, the hotel is expensive, has a below average breakfast, has no ground floor rooms and the end rooms near 17th st are noisy with traffic sounds late into the night and again in the morning.
Comment from Hotel Management
Jan. 28, 2024 by Hotel Management, Hotel Management
Dear Jerry, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Also, we have noted your room location, where the noise will be minimal for your next visit. Please consider staying with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
by A traveller
Posted Jan. 27, 2024 on Expedia
“Roach motel” is the closet thing I can compare it to. The embassy suits literally next door at the same price is pristine. This…this place is just ratchet…
Comment from Hotel Management
Jan. 27, 2024 by Hotel Management, Hotel Management
Dear Corbitt, We are sorry for the inconvenience caused, which disturbed your time with us. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Your feedback is discussed with our housekeeping team, and your occupied suite will be professionally inspected and treated as a precaution. Although such incidents are rare, we are very sorry for the problems you encountered. Our front desk team was always available to help you. Please allow us to investigate the matter, and in the meantime, you can always reach out to our team for further assistance. Please stay with us another time so we can provide a much more enjoyable experience.Sincerely,Hotel Management
by A traveller
Posted Jan. 22, 2024 on Hotels
by A traveller
Posted Jan. 21, 2024 on Expedia
I have stayed several times in the past. The rooms are old and outdated, there is no tv service in our room. And we are paying over $300 for one night. Never again. A total rip off.
by A traveller
Posted Jan. 20, 2024 on Hotels
