Ratings based on 413 Guest Reviews

Hear it directly from our travellers
2.1 out of 5
2.1 Room cleanliness
2.7 Service & staff
2.2 Room comfort
2.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Cancelled on us morning of because they overbooked.
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for the feedback about your recent stay.
2 out of 5
by A traveller

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for the feedback about your recent stay.
1 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
All the wall was dirty. Front desk didn’t welcome people. They need work to attract people
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; Thank you for taking a moment to share your experience. I will address your feedback directly with our team.
1 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Brandon V , Hotel Management
Thank you for taking a moment to share your experience.
1 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
The property was very run down. The walls were very thin and you could hear everything happening outside. There were many bugs inside the room, they were crawling inside our belongings. We didn’t even stay for a full night and left to go stay somewhere else. The property did not offer a full refund.
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.
2 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
Many many things in need of repair. The paint in the rooms looks like it was done by a toddler. The furniture was old and dirty. The railing around the pool is in very bad shape. No drinking cups or bar soap at all in my room.
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.
1 out of 5
by A traveller

Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for the feedback about your recent stay.
1 out of 5
by A traveller

Don’t stay here. Roaches, ant’s, terribly terrib

Posted Feb. 4, 2024 on Hotels
Cockroaches were everywhere, all sizes. Infested with ants. No wash cloths, iron, no ironing board. The roach infestation was terrible. No dead found, no pest control. Dirty floors.
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.
2 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Brandon V, Hotel Management
Thank you for feedback about your recent stay.
1 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
The room they gave us hadn’t been cleaned and it looked like someone was still staying there. We couldn’t call down to the front desk because there was no phone and no one answered when I called from my cell. So we had to walk back to the front desk to be told there was nothing they could do, they’re fully booked and then they canceled our reservation
Comment from Hotel Management
Feb. 7, 2024 by Brandon V, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.