Ratings based on 129 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by AG, Hotel Management
Hello Catherine:We are truly sorry that your stay was less than stellar. We pride ourselves on providing wonderful oceanfront room with gorgeous views of the turquoise waters of Ft. Lauderdale Beach.Please feel free to write to us and let us know what we can do to make it better.Thank you,AG
by A traveller
Posted Jan. 2, 2024 on Expedia
I was very disappointed with the com
Comment from Hotel Management
Jan. 3, 2024 by AG, Hotel Management
Hello Diana:It is important to us that we correct the things that disappoint our guests and customers. Your review was not clear to us. Please feel free to write back to us and I will personally respond as the Manager of the Private Residences.Angelo
by A traveller from DURHAM
Posted Dec. 11, 2023 on Expedia
Friendly staff, quiet and valet service was excellent. Had to call about the robes and slippers but they were delivered quickly. Very nice stay! Highly recommend this one!
Comment from Hotel Management
Dec. 12, 2023 by AG, Hotel Management
Karen:As soon as you made us aware of the bath robes and slippers, we jumped into action and got you those items immediately.We want to make sure you are happy!Thank you,Angelo
by A traveller
Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Dec. 12, 2023 by AG, Hotel Management
Maria:Thank you for your kind review. We very much appreciate you taking the time and we appreciate you as our guest!.
by A traveller
Posted Oct. 17, 2023 on Hotels
The staff terrible very unfrendly
Comment from Hotel Management
Dec. 12, 2023 by AG, Hotel Management
Hello Rafael:I do apologize that the staff was not as friendly as they should be. I have taken this very serious and presented this information to the Front Desk Manager and the General Manager.This must be dealt with immediately!Angelo
by A traveller
Posted Oct. 8, 2023 on Expedia
Felt very safe with the level of security
Comment from Hotel Management
Oct. 9, 2023 by Angelo, Hotel Management
Hello Makayla:We always strive to get the better grade from our valued guests. Please let us know what was the shortfall. We can only better your experience when you provide more details. We do thank you for taking the time to provide a review.
by A traveller from PHILADELPHIA
Posted Aug. 27, 2023 on Expedia
IT WAS PERFECT PLACE
Comment from Hotel Management
Oct. 9, 2023 by Angelo, Hotel Management
Hello Olena:We thank you very much for taking the time to review. Most importantly, we thank you for being a valued guest of the Atlantic Resort & Spa!
by A traveller
Posted Jul. 31, 2023 on Expedia
Comment from Hotel Management
Aug. 1, 2023 by AG, Hotel Management
Hello Marvin:Please provide me more information for why you gave this hotel such a horrible rating.AG
by A traveller
Posted Jul. 28, 2023 on Expedia
by A traveller
Posted Jun. 25, 2023
Wasn't aware of the $45 a day valet parking fee. Most private residence that weve stayed in offer a pass to be used for 1 vehicle. Never received the text message that had the link for valet to be messaged to have the car ready when we came down. Guess the guy had input our info wrong day 1 & it was never corrected, so we had to continually bother the front desk. Upon arrival there we found ants on the counter EVERYWHERE!!! Reached out to front desk & no one showed up all day. Reached out the 2nd day and a guy showed up with bug spray while we went to the beach. Had to call the 3rd day because the problem persisted and we woke up with ants in our bed. Housekeeping left the spray this time for us. We're told we couldn't change rooms because we rented privately but we offered 2 drink tickets. For what we paid this shouldn't have been an issue at all! Outside of all of that the room/facility was beautiful.
Comment from Hotel Management
Aug. 1, 2023 by AG, Hotel Management
Hello Darcey:We do sincerely apologize and we are sitting down with the General Manager to discuss why your situation was treated in this manner.As far as the parking, it clearly states on Expedia that parking has a surcharge..it is not free. All hotels on the FLL strip charge for parking, the Atlantic is no exception.AG
