Ratings based on 243 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by K.P, Hotel Management
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by K.P, Hotel Management
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
by A traveller
Posted Jan. 26, 2024 on Hotels
Good, worth the price. Very convenient location. Will definitely consider booking again if I come to south Florida area.
Comment from Hotel Management
Jan. 27, 2024 by K.P, Hotel Management
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 13, 2024 by K.P, Hotel Management
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
by A traveller
Posted Jan. 10, 2024 on Expedia
Very small room and layout..limired accessories ( ie no shampoo, no iron, no hair dryer,, only 3 clotges hangers, weak wifi and TV had very poor picture/reception, etc
Comment from Hotel Management
Jan. 10, 2024 by K.P, Hotel Management
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
by A traveller
Family Hotels No More! Misleading & Judgemental!
Posted Jan. 4, 2024 on HotelsWhen a family hotel business who has been around long mostly by housing street drifters, foreign tourist, night workers, low income groups, and overnight locals. When they start managing with bad intentions, rudeness, stereotypes, and judgemental and they start using missleading practices to earn more business. I believe thats when any long legacy or old family business goes down the drain!!!!
You stop forgetting that the canadian who is paying for a weekly stay today is replaced by the local who paid for a few weeks months later. When foreign business is slow and typical income is down, is the local drifter and overnight local you now judge and treat bad who pays for 1 or 2 nights and keeps your lights on!!!
So, when you have one set of policies online on your website, other policies on booking platforms like Expedia/Hotels.com, and another discretionary set of policies from your own staff on the phone. Than you use these at your convenience and in a discriminatory and misleading manner. Is a terrible way to do business and im sure is not the way that allowed your properties to be around so long.
Comment from Hotel Management
Jan. 10, 2024 by K.P, Hotel Management
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
by A traveller
Posted Dec. 27, 2023 on Expedia
The blanket on the bed had holes, the shower area was not cleaned
Comment from Hotel Management
Jan. 10, 2024 by K.P, Hotel Management
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
by A traveller
Posted Dec. 24, 2023 on Expedia
Excellent!
Comment from Hotel Management
Jan. 13, 2024 by K.P, Hotel Management
Thank you for taking the time to share your experience. We are sorry that it was not a positive one, and we sincerely regret any inconveniences you may have experienced.Please know that we take your feedback very seriously and will be looking into what happened during your stay with us.
by A traveller
Posted Dec. 20, 2023 on Expedia
It's not a Luxury location, but a great place to stay if you are looking for a place to shower and sleep for a couple of nights, I would definitely stay here again.
Comment from Hotel Management
Dec. 27, 2023 by K.P, Hotel Management
Thank you for taking the time to give such a great review. Thanks for supporting us and spreading the word about us. We're glad you're happy and look forward to seeing you again soon.
by A traveller
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 27, 2023 by K.P, Hotel Management
We appreciate you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to improve your experience.Thank you for staying at Richard’s Family Lodging
