Ratings based on 155 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
The property was a total bait and switch. We chose this hotel for girls playing in a sports tourney because it had a pool. The pool was closed without notice- it was still advertised as an amenity. The hotel smelled absolutely terrible. In the room, the lights didn't work, there was no hot water, and even things like hangers were broken. I tried to speak to someone upon checkout but no one was manning the desk. This is the absolute worst hotel experience we've ever had.
2 out of 5
by A traveller

Never again

Posted Feb. 21, 2024 on Hotels
The pool was closed the toilet in room 226 did not flush unless you lifted the lid off the coffee pot in the room didn’t work and if you didn’t lay in the middle of the bed you would roll out
2 out of 5
by A traveller

Posted Sep. 22, 2023 on Expedia
Newly renovated but poorly staffed
Comment from Hotel Management
Sep. 22, 2023 by hira sonai, Hotel Management
Thank u for staying with us.
2 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 17, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 16, 2023 on Expedia
2 out of 5
by A traveller

Posted Sep. 12, 2023 on Expedia
The hotel and parking lot are decent and rooms were good. The biggest downfall was after driving 5 hrs this morning then working 6 hours, by the time you get to hotel and try to relax watching tv then find out its broke. We tried everything and nothing. When i told the front desk i was told he was busy and could be 30n min later. Well no one showed up. 150 a night and couldn't even relax and watch some tv. Worst holiday inn experience I've had. Don't think I'll be back to this one
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 27, 2023 on Hotels
1 out of 5
by A traveller

Posted Aug. 15, 2023 on Expedia
Absolutely disgusting bugs in every corner
1 out of 5
by A traveller

Posted Jul. 23, 2023
Was told my room was not available when I arrived to check in, after I had paid for it
Comment from Hotel Management
Jul. 24, 2023 by hira sonani, Hotel Management
thanks.
5 out of 5
by A traveller

Posted Jul. 18, 2023 on Expedia
The front desk staff was great help!
Comment from Hotel Management
Jul. 24, 2023 by hira sonani, Hotel Management
thank u for staying with us.