Ratings based on 328 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
Overall good stay
Comment from Hotel Management
Feb. 19, 2024 by Ricky, Hotel Management
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 21, 2024 by Ricky, Hotel Management
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back
by A traveller
Posted Dec. 9, 2023 on Expedia
The property is close to the freeway and lots of places to eat. The lobby was closed so you have to stay outside in the cold. Not enough towels were provided. Due to Thanksgiving holiday room service was not available until the next day.
Comment from Hotel Management
Dec. 10, 2023 by Ricky, Hotel Management
Thank you so much for staying with us; so sorry you were not comfortable. We appreciate your feedback!
by A traveller
Posted Oct. 30, 2023 on Expedia
Stained towels and comforters, broken toilet seat,roaches in the restroom
Comment from Hotel Management
Oct. 30, 2023 by Ricky, Hotel Management
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon.
by A traveller
Posted Oct. 1, 2023 on Expedia
Comment from Hotel Management
Oct. 3, 2023 by Ricky, Hotel Management
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.
by A traveller
Posted Sep. 17, 2023 on Hotels
Cockroaches on the room
Comment from Hotel Management
Sep. 18, 2023 by Ricky, Hotel Management
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.
by A traveller
Decent place at a good price
Posted Aug. 22, 2023 on HotelsWas pretty clean, no bugs, AC worked. Was as good as i expected or better.
Comment from Hotel Management
Aug. 22, 2023 by Ricky, Hotel Management
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.
by A traveller
Posted Aug. 21, 2023 on Expedia
The area was ok paid $80 a night ice machine broken towels was dirty and old worn out roaches was everywhere told the manger all he could say is I'll move you to another room took videos on the room wish I could get my money back
Comment from Hotel Management
Aug. 21, 2023 by Ricky, Hotel Management
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us.Management did offer you for the refund but you decided to stay with us and have you signed the folio that you chose to stay instead getting refund. we still have copy of the folio that you had in written
by A traveller
Nice clean room
Posted Aug. 10, 2023 on HotelsNice clean room.
Comment from Hotel Management
Aug. 10, 2023 by ricky, Hotel Management
Thank you for staying with us. Please come back and see us again soon.
by A traveller
Desoto car and family visit
Posted Jun. 26, 2023 on HotelsWent to the area to visit daughter, son-in-law and the twin grandkids, and to look at an old car for sale.
Comment from Hotel Management
Jun. 26, 2023 by Ricky, Hotel Management
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.
