View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
30 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
10.010.0 out of 10
Exceptional
1 review
(1 review)
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
8.08.0 out of 10
Very good
1 review
(1 review)
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
7.07.0 out of 10
Good
2 reviews
(2 reviews)
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
8.88.8 out of 10
Excellent
23 reviews
(23 reviews)
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub
Standard Room, 1 King Bed, Accessible, Jetted Tub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub
Standard Room, 2 Queen Beds, Accessible, Bathtub
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
8.08.0 out of 10
Very good
1 review
(1 review)
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
30 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
8.88.8 out of 10
Excellent
14 reviews
(14 reviews)
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace
Standard Room, 1 King Bed, Non Smoking, Fireplace
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
30 sq m
Sleeps 2
1 King Bed
About the area
Galena
In historical district.Within a 15-minute walk of the hotel, you'll find Grant Home and Washburne House Historic Site. Grant Park and Belvedere Mansion are also within 2 miles (3 km).
What's nearby
Grant Home - 8 min walk - 0.7 km
Grant Park - 10 min walk - 0.8 km
Belvedere Mansion - 13 min walk - 1.1 km
Dowling House - 17 min walk - 1.5 km
Old Market House - 17 min walk - 1.5 km
Getting around
Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive
Restaurants
Casey's General Store - 4 min drive
McDonald's - 4 min drive
Culver's - 6 min drive
Bread & Vine - 18 min walk
Galena Roasters - 2 min drive
About this property
Best Western Galena Inn & Suites
Enjoy the outdoor pool at this Galena hotel
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
1 building
42 guestrooms or units
2 levels
Full breakfast (free)
Poolside lounge chairs
Business center (24 hours)
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Hot tub
Indoor pool
Outdoor pool
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways
Room amenities
Entertainment
TV with satellite channels
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.0 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Property is also known as
Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena
Best Western Galena Inn & Suites Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 512 out of 1001 reviews
10 - Excellent
512
Rating 8 - Good. 294 out of 1001 reviews
8 - Good
294
Rating 6 - Okay. 101 out of 1001 reviews
6 - Okay
101
Rating 4 - Poor. 59 out of 1001 reviews
4 - Poor
59
Rating 2 - Terrible. 35 out of 1001 reviews
2 - Terrible
35
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
Jeffrey
Apr 27, 2025
Jeffrey
Stayed 1 night in Apr 2025
6/10 Okay
Lem
Mar 22, 2025
Disliked: Property conditions & facilities
Front desk staff the morning we got there was unwelcoming. Front desk staff that was there when we checked in (Mirrian) was totally the opposite! Friendly and accomodating. Room we were in was ok.
It was clean staff nice beds are good what i didnt like was hot tub not hot and jets not the best
Tina
Stayed 2 nights in Mar 2025
6/10 Okay
Myann
Travelled with partner
Mar 18, 2025
Disliked: Property conditions & facilities
the property was exactly like the pictures but there were some minor issues that were visible. the hallway ceilings were caving in , there was no latch on the chain to the door (we couldn’t secure the room door to our liking) , the led lights were broken( we could only turn on the small lights over the bed), room seems it was just recently used and decorated due to pieces of tape still attached to the ceiling, and the shower was leeky , with no pressure (it’s a double head shower and only the front shower head had some pressure). Overalll it’s in a good location, good price , just needs a good cleaning .
The room was large which was nice but there was mold all over the bathroom. The bed in the large room was way too hard. No elevator. No one at the front desk. No one refilling the breakfast food. No milk.
Just a get away one night stay. Room was nice bathroom great. Guy at the front was playful and professional. Told us everything that was great for kids. What a nice guy. Everything was great. Food people and just comfortable
I loved the fantasy room. Great place. Exceptional customer service!!
Demetrius
Stayed 2 nights in Feb 2025
4/10 Poor
Julie
Travelled with family, Travelled with group
Feb 9, 2025
Disliked: Staff & service
The staff really appeared like they didn’t want to be there. Took a personal call in lieu of checking us in. Further there were no extra pillows and the ones on the beds were so small and flat. The following morning the breakfast area was limited with choices. The same staff from The previous day who had checked us in told us she had been gone for three weeks and that nobody taught her how to make the waffle batter and therefore she wasn’t gonna put any out. She did go so far though to put out the syrup.
The room was fairly clean. The bed was comfortable.
The " dining area" was not kept as clean as it could have been. The pool was fine. The pool area was not real clean, and the hot tub could have been cleaner and hotter. Now I understand why it was so cheap.
Would I stay there again.....NO!
There are much nicer places in the area.
Stayed in the ocean theme suite. Loved the room! The surrounding property is quite, nice woodsy-outdoors view from our room. Staff was friendly and very helpful when checking in/out.
Verified traveller
Stayed 1 night in Jan 2025
6/10 Okay
Kevin
Travelled with family
Jan 21, 2025
Disliked: Cleanliness, staff & service
Decent bargain stay, couch and hot tub
Above average size room with 2 queen beds and extra sofa and table area. A tiny outdoor balcony for each room, but not much use in January winter weather. But the pool and hot tub came in handy after a couple days skiing nearby. Breakfast was minimal. Only bad thing was someone else’s food from a previous stay left in microwave in our room, apparently not cleaned between visitors.
Kevin
Stayed 2 nights in Jan 2025
2/10 Terrible
Wyatt
Jan 21, 2025
Wyatt
Stayed 2 nights in Jan 2025
2/10 Terrible
Rebecca
Jan 20, 2025
Rebecca
Stayed 1 night in Jan 2025
8/10 Good
Raymond
Jan 18, 2025
Raymond
Stayed 2 nights in Jan 2025
8/10 Good
Kevin
Travelled with family and small children
Jan 17, 2025
Liked: Cleanliness, staff & service
Nice hotel just outside of downtown. Has a unique indoor/outdoor pool
Nice beds, generous sized rooms, good breakfast foods.
As we turned lights on in the room, stink bugs entered our room from the deck door off the back. We killed 5 of them, 3 on the ceiling. The lights in our room were attracting them I guess. Anyway it was kind of gross.
Pool wasn’t heated at all but the hot tub was nice.