Ratings based on 267 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 5, 2023 on Hotels
Comment from Hotel Management
Nov. 6, 2023 by Warmly, The Ranch Ambassador, Hotel Management
Devan,Thank you for the great rating 10 out of 10! We really appreciate it!
by A traveller
Posted Oct. 30, 2023 on Expedia
The staff was really helpful when we had to leave a day ahead of our checkout due to a winter storm.
The grounds of this facility were beautiful and I wish we could have stayed and enjoyed it and the restaurant. I would certainly like to go back.
Comment from Hotel Management
Oct. 30, 2023 by Warmly, The Ranch Ambassador, Hotel Management
Jean,Sorry you had to cut your trip short, but certainly hope to see you in the future, when the weather cooperates!
by A traveller
Posted Oct. 21, 2023 on Hotels
Comment from Hotel Management
Oct. 30, 2023 by Warmly, The Ranch Ambassador, Hotel Management
Thank you for the great score!
by A traveller
Rainbow Ranch Disappointment
Posted Sep. 25, 2023 on HotelsWe were so excited to stay at Rainbow Ranch. I had been told how wonderful it was. We were in the Buffalo room. The tub was dirty and there were 4 dead flies in the toilet. The water barely trickled out of the bathroom sink and bathtub shower. By the time we checked in staff was gone for the night. The bed was comfortable. Overall for $500 the condition of the room was very poor. I would not recommend staying here. The room (possibly others) needs a serious upgrade. I do not think anything has been changed since the 80s.
Comment from Hotel Management
Sep. 27, 2023 by Warmly, The Ranch Ambassador, Hotel Management
John,We're terribly sorry that your arrival and stay did not meet your expectations. An issue arose that night with our water system, which went down and we did have to move guests out of that wing the next day, there are definitely challenges with wells and hard water in more remote areas like ours, and bugs can be problematic in the summer by the river. Again we very much care about the experience of our guests and wish yours would have met all your expectations.
by A traveller
Not worth the price
Posted Sep. 23, 2023 on HotelsFirst, if you’re closing your kitchen to guests due to an event it would be appropriate to inform them of that when you receive notification of their reservation rather than waiting until they arrive.
Second, the jets on the bathtub were all coated in bright orange grime. Some bleach and a sponge would have cleaned that up pretty easily. If they’re not cleaning the east spots it makes me question the hard to clean spots.
For the cost of this room I would recommend going elsewhere. The lack of cleanliness and being told at checkin that we would not be allowed to dine there were both off putting. Not to mention the stink eye we received from a few folks at their event, a wedding I believe, when they saw us walking our dogs.
Comment from Hotel Management
Oct. 30, 2023 by Warmly, The Ranch Ambassador, Hotel Management
We should have done better!Our Sincere Apologies!
by A traveller
Posted Sep. 2, 2023 on Expedia
Comment from Hotel Management
Sep. 27, 2023 by Warmly, The Ranch Ambassador, Hotel Management
Thank you for the 5 Star Rating!
by A traveller
Posted Aug. 24, 2023 on Expedia
Comment from Hotel Management
Sep. 27, 2023 by Warmly, The Ranch Ambassador, Hotel Management
Thank you for the 5 out of 5 Rating!
by A traveller
Posted Jul. 31, 2023 on Expedia
Comment from Hotel Management
Aug. 3, 2023 by Regards, Ranch Ambassador, Hotel Management
Michael,I am very sorry that you could not stay with us, because of a glitch with the Expedia booking system, that was out of our control, but our GM Thomas went above and beyond to connect with you and be gracious while you were in town, which is more than most establishments would do. Again, we were sorry for something that was not our fault, your irritation should have been directed at Expedia.These reviews definitely hurt business, so if hurting our business somehow elevates your disappointment of not getting to stay with us,mission accomplished. We truly wish your experience had been different!
by A traveller
Posted Jul. 25, 2023 on Expedia
Comment from Hotel Management
Jul. 29, 2023 by Warmly, Ranch Ambassador, Hotel Management
James,We glad you enjoyed your stay with us at Rainbow Ranch and hope you'll come and visit us again very soon!
by A traveller
Posted Jul. 25, 2023 on Expedia
Such a beautiful property, hated to leave! The Riverside rooms are the best! Loved the big river right out back
Comment from Hotel Management
Jul. 26, 2023 by Warmly, Ranch Ambassador, Hotel Management
James,We so pleased that you enjoyed your stay with us, and hope you're able to come and visit us again soon!
