Ratings based on 145 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 3, 2024 on Expedia
We liked the surrounding environment. We did not love the pool being closed at 5.30 on a 36 degree evening as we missed out on a cooling swim after dinner. Also the air con in our cabin is very inefficient
by A traveller
Posted Oct. 28, 2023 on Expedia
?
by A traveller
Posted Oct. 12, 2023 on Wotif
The cabin was clean however it does require updating, is very tired.
Comment from Hotel Management
Oct. 12, 2023 by Melinda, Hotel Management
Thank you Robyn for your feedback on the cabin. Yes, we do have a couple of older cabins and I'm happy to advise that we have a plan to refurbish these over the next few months. Appreciate you taking the time to let us know.Have a safe on-journey.
by A traveller from MARANGAROO
Posted Oct. 8, 2023 on Expedia
Loved it great nights sleep after a 10 hr drive
Comment from Hotel Management
Oct. 8, 2023 by Melinda, Hotel Management
Thank you Chez! We always love positive feedback as our Managers work hard to ensure you have a comfortable stay with us. Hope you have a safe on journey.
by A traveller
Posted Sep. 17, 2023 on Wotif
Comment from Hotel Management
Oct. 8, 2023 by Melinda, Hotel Management
Oh sorry Debby that you didn't have a nice stay with us. It would be really good to hear what happened and how we could make improvements. If you would like to call our office and speak to one of our friendly staff, that would be SO appreciated.
by A traveller
Posted Sep. 8, 2023 on Wotif
great facilities. presentation on arrival welcoming. staff on both arrival and departure friendly and professional,
Comment from Hotel Management
Sep. 8, 2023 by ST, Hotel Management
Thank you Heidi, for your lovely review.We are so pleased you enjoyed your stay with us
by A traveller
Posted Aug. 14, 2023 on Wotif
Very poorly equipped and located. Also it was very small.
Comment from Hotel Management
Aug. 15, 2023 by Melinda, Hotel Management
Good morning JohnI'm so sorry that you didn't enjoy our park. I'm not quite sure what was poorly equipped. All our rooms have everything you require and our park is very large, with many drive through sites. We would love to have a chat to see where improvements can be made. Please contact us when convenient.
by A traveller
Posted Aug. 9, 2023 on Wotif
Comment from Hotel Management
Sep. 10, 2023 by Melinda, Hotel Management
Thank you Kalitha for your wonderful review. Our Manager works very hard on achieving these results and is over the moon to receive this feedback. Thank you and have a safe on-journey.
by A traveller
Posted Jul. 27, 2023 on Wotif
Didn’t stay there as the person checking us in said we didn’t have a reservation. That despite he could see it on his computer. The man was the rudest person I have ever encountered. He should NEVER deal with the public.
Comment from Hotel Management
Jul. 30, 2023 by Melinda, Hotel Management
Good morning KateWe were very surprised and saddened to hear that you haven't had a good experience in Goondiwindi. Saying this, I feel that you have confused the parks. We have ladies on the counter at our park. The two parks in Goondiwindi have similar in names, therefore, could you kindly double check it was our park located at 20 Hungerford Street. If this was the case, could you kindly remove this post. Thank you.
by A traveller
Posted Jul. 19, 2023 on Wotif
Comment from Hotel Management
Aug. 15, 2023 by Melinda, Hotel Management
Thank you Steve for your positive rating. We so so happy that you enjoyed our park.We wish you a very safe on-journey.
