Ratings based on 718 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 8, 2024 on Expedia
The natural setting was good. That is were it stops. Room in lodge was dmsll, limited tv channels, two beds but only one chair, ( they refused to give us another chair, nowhere to eat out. Resort restaurant was closed, had to drive 20 minutes to get breakfast.
We did fine a great employee who was helpful and solved a couple of our problems. His name is Warren!!
Comment from Hotel Management
Jan. 8, 2024 by Dori-Marie , Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller
Posted Jan. 6, 2024 on Expedia
The cabins are lovely. But there are not numerous trails on the property as advertised. It is very remote. There is nothing anywhere near it, so in the winter there is little to do. I also didn’t like a 10:00 a.m checkout, when they ask you to assist in the housekeeping.
Comment from Hotel Management
Jan. 8, 2024 by Dori-Marie , Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller
Posted Dec. 15, 2023 on Hotels
Comment from Hotel Management
Dec. 19, 2023 by Dori-Marie , Hotel Management
Thanks for staying with us. We look forward to seeing you again!
by A traveller
Posted Dec. 14, 2023 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by Dori-Marie , Hotel Management
Thank you for your feed back. Hope to see you again.
by A traveller
Posted Nov. 13, 2023 on Hotels
Comment from Hotel Management
Nov. 15, 2023 by Dori-Marie, Hotel Management
Thank you for taking the time to share your review, Russell. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!
by A traveller
Posted Nov. 5, 2023 on Hotels
Beautiful property with nice options for food nearby.
Comment from Hotel Management
Nov. 6, 2023 by Dori-Marie, Hotel Management
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!
by A traveller
Posted Aug. 20, 2023 on Expedia
Loved the horses!!
Comment from Hotel Management
Aug. 22, 2023 by Dori-Marie, Hotel Management
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!
by A traveller
Posted Aug. 7, 2023 on Expedia
I loved the property itself. It is a time share type hotel with cabins, with pools, peace and quiet, a conference room, horses/pastures/barns to board them, golf, putt putt golf, carts, very nice people working there.
Only thing that has opportunity for improvement is just upgrade room air conditioners (in the hotel rooms), and put microwaves in rooms, as well as fold out suitcase stands. All else is good. I would definitely stay again if invited or opportunity was open.
Comment from Hotel Management
Aug. 9, 2023 by Dori-Marie, Hotel Management
We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests.
by A traveller
Posted Aug. 6, 2023 on Expedia
It was just beautiful!
Comment from Hotel Management
Aug. 9, 2023 by Dori-Marie, Hotel Management
We’re so thrilled to hear you enjoyed staying with us. We will happily share your compliments with our team. We look forward to seeing you again!
by A traveller
Posted Jul. 15, 2023 on Expedia
Comment from Hotel Management
Aug. 9, 2023 by Dori-Marie, Hotel Management
Thanks for staying with us. We appreciate your feedback!
