Ratings based on 957 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024
Comment from Hotel Management
Mar. 24, 2024 by Christina N Management, Hotel Management
Dear Jason, Thank you for your feedback I hope that you enjoyed your stay at Americas Best Value Inn. Please keep us in mind for all your travel needs in the area.
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by management , Hotel Management
Thank you for your feed back. We hope that you visit again for your travel needs in the future.
by A traveller
Posted Jan. 9, 2024 on Expedia
Curtains and Blankets torn.Smelly rooms
Comment from Hotel Management
Feb. 25, 2024 by management , Hotel Management
We appreciate you feedback. We take our guest comfort seriously. We will take your feedback and discuss this in house. We make upgrades and fix things as needed. We will also talk to our staff about your comments. Again I hope your give us another chance to exceed your expectations.
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Feb. 25, 2024 by management , Hotel Management
We appreciate you feedback. We take our guest comfort seriously. We will take your feedback and discuss this in house. We make upgrades and fix things as needed. We will also talk to our staff about your complaint.
by A traveller
Double charged for the room
Posted Dec. 27, 2023 on HotelsI got the room through Hotels.com and the notel charged me for the room also.
Comment from Hotel Management
Dec. 28, 2023 by Smiley Thakker., Hotel Management
Hi Gina, I would like to apologize for our honest mistake. That was corrected right away. Sorry about that.Thanks for staying with us. See you in near future.
by A traveller
Posted Dec. 15, 2023 on Hotels
Comment from Hotel Management
Dec. 28, 2023 by Smiley Thakker., Hotel Management
Dear Allison, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Hope to see you in near future.
by A traveller
Posted Dec. 12, 2023 on Expedia
Granted this was for one night but staff had blank stares when you addressed a problem, bathroom faucet dripped, light bulb blinked and coffee pot leaked. Front desk staff didnt care.
Comment from Hotel Management
Dec. 17, 2023 by Guest Relations, Hotel Management
Dear Debora,We're sorry to hear that you didn't have a good time with us. Please accept our apologies for any issues with our amenities and we'll be sure to have our maintenance team look into your feedback further. In addition, we apologize for any service concerns and we'll discuss your feedback internally. Please consider giving us another chance soon; we know that we can impress you.
by A traveller
Posted Dec. 10, 2023 on Hotels
Comment from Hotel Management
Dec. 28, 2023 by Smiley Thakker., Hotel Management
Dear Walter, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to se you in near future.
by A traveller
Posted Dec. 6, 2023 on Expedia
It's okay Shady looking people staying here
Comment from Hotel Management
Dec. 28, 2023 by Smiley Thakker., Hotel Management
Dear Michael, we are lower economy brand hotel and we have lots of often construction worker or other types of workers stay with us. I am sorry that you felt Shady looking people. I hope you would understand. Thanks for staying with us. Hope you would give us another chance in near future. Thanks for staying with us.
by A traveller
Posted Dec. 2, 2023 on Expedia
You walk in and are greeted by drunks in the lobby. The hotel smells. The walls in the room are dirty. The towels are stained (brown), it really felt and looked unclean! Worst hotel I’ve been in!
Comment from Hotel Management
Dec. 8, 2023 by Guest Relations, Hotel Management
Dear Kenneth,What you have described in your review deeply troubles us. Please accept our sincere apologies for the issues with our accommodations and the actions of other guests. Rest assured, we will immediately discuss these concerns with the relevant teams to make positive improvements. We wish you well and hope you have safe travels in the future.
