Ratings based on 666 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 20, 2024
Comment from Hotel Management
May 10, 2024 by Manager, Hotel Management
Hello Carol,We're sorry to hear that you did not fully enjoy your stay with us. Please feel free to reach out to us directly to discuss any concerns you may have had during your time at our hotel. We value all feedback from our guests and strive to make improvements based on their experiences.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Hello Wendy, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to share any details of your stay so we can address them promptly.
by A traveller
Posted Jan. 22, 2024 on Expedia
Old filthy recliner and loveseat in the room looked like they were 30 years old. I wouldn’t even sleep in the bed sheets. I cut my stay short because it felt unsafe and filthy.
Comment from Hotel Management
Jan. 25, 2024 by Manager, Hotel Management
Hello Tanya, Thank you for sharing your feedback with us. We are sorry to hear about your experience. We pride ourselves on providing clean and comfortable accommodations. We apologize if the condition of the furniture did not meet your expectations. We take your concerns seriously and will address them with our housekeeping team. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Dec. 14, 2023 on Hotels
Comment from Hotel Management
Dec. 16, 2023 by Manager, Hotel Management
Hello Michaela,Thank you for choosing our hotel for your stay! We appreciate your high rating and hope you had an enjoyable experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any issues you may have had during your stay.
by A traveller
Posted Dec. 12, 2023 on Hotels
Comment from Hotel Management
Dec. 14, 2023 by Manager, Hotel Management
Hello judy,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the near future.
by A traveller
Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Manager, Hotel Management
Hello Celeste,We appreciate you choosing our hotel for your accommodation. If you have any further feedback or concerns about your recent stay, we kindly request you to reach out to us directly. We want to ensure that we address any issues you may have had and make your future stay with us more enjoyable.
by A traveller
Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Nov. 22, 2023 by Manager, Hotel Management
Hello David,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.
by A traveller
Posted Nov. 5, 2023 on Expedia
The room appeared clean and fresh. Clean crisp linens on the beds. I found the beds to be comfortable. Tub, sink and toilet were also clean. Second day there I was joined by a medium sized black bug in the bathroom. Don’t want to say the “ C” word as I am not sure what it was exactly. My son had a room upstairs and unfortunately encountered the same issue. On the other hand, every staff member we encountered was very courteous and accommodating.
Comment from Hotel Management
Nov. 8, 2023 by Manager, Hotel Management
Hello Clare,Thank you for taking the time to share your feedback with us. We appreciate your compliments regarding our clean and comfortable rooms, as well as the professionalism of our staff. We apologize for any inconvenience caused by the unexpected visitor in your bathroom. We will work closely with our maintenance team to address this matter and ensure our guests have a pleasant stay in the future. If you have any further concerns, please feel free to reach out to our management team directly.
by A traveller
Posted Nov. 4, 2023 on Expedia
There was a poop plant nearby which made the entire area smell like sewage
Comment from Hotel Management
Nov. 7, 2023 by Manager, Hotel Management
Hello Carmella, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your concerns and will work closely with our local authorities to address any surrounding odor issues. We hope you will consider staying with us again in the future so we can provide a more enjoyable experience.
by A traveller
Posted Oct. 29, 2023 on Expedia
Comment from Hotel Management
Nov. 1, 2023 by Manager, Hotel Management
Hello Amanda, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your thoughts and will address your concerns with our team to ensure a better experience for our future guests. Should you have any further questions or comments, please don't hesitate to contact our management directly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
